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American Dental Solutions

  1. Pennsylvania
  2. East Norriton Doctor
  3. East Norriton Dentist

Reviews, get directions and contact details for American Dental Solutions

American Dental Solutions

Story

Family Dentistry, Orthodontics, Oral Surgery & Dental Implants, Endodontics, Dentures

Address: 2810 Dekalb Pike, East Norriton, PA 19401, USA
Phone: (610) 277-7374
State: Pennsylvania
Zip Code: 19401


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Reviews
This is my first time to try this dentist because they had good reviews but I was very disappointed. I was trying to get my teeth clean here, but they had my teeth x-ray and check my gum. They said, my teeth need scaling and root canal, so I tried to schedule it, but their receptionist told me to wait while they will call/check my dental insurance to see if it's covered. I sat down to wait but they told that it would take a while and they will call me that day, so I left and waited their call . They never called me that day. I waited for a week and called them and they said, they will check my insurance and call me back that day, but they never did. I called back the next day. The lady who answered was not there when I called,so she didn't know it. I don't know if she checked it on their system/computer, but she said, there was no treatment plan and whoever in charge with those information was gone for that day. She told me to call me back again, but I said, it;s been a week and I need my teeth scheduled for scaling. When she could not answer me, she pretended not hearing me on the phone so she hanged up on me. I called back again and an operator answered and tried to connect me to this dental office, but an operator said, they were with the patients. Until now, they have never called me back and it's been two weeks. I already received a billing statement from my dental insurance and it showed how much they charge. They should have told me when I came in that they couldn't check/call my insurance and I would completely understand them. I have been in different dentist before and I have never experienced this. They always took care of everything. I think they don't like me there that's why they never called me back. I just wanted to get my teeth fixed and cleaned that's all. My old dentist, they called my insurance right away and scheduled me for the next appointment. I came back to my old dentist and right away I got my teeth cleaned, Root canal and I'm waiting for my crown to put on and upper partial after that I will have my one tooth implanted.
8 years ago (18-10-2017)
My daughter got her braces on today and it was such a great experience! She is only 9 and extremely dental phobic. Dr. Peer and her staff were absolutely amazing with her. It was such an easy process. MY daughter told me she loves it there. I would definitely recommend them to anyone!
8 years ago (09-06-2017)
This was a horrible experience for a first time patient at this East Norriton office. The only reason I came to this office was that I had new dental insurance (Dominion Dental) that only allows me to see specific dentists. This is one dentist that the plan allows. Here is what happened to me as a new patient: I went for a routine checkup and cleaning. They started by giving me complete x-rays (I never did get a cleaning from this office). The teeth cleaning lady told me that I require a deep cleaning (scaling), which I have never heard from any dentist I have seen in the past. Note that I was seeing my previous dentist routinely every six months, but I lost my dental coverage. Without coverage, it was about one year prior to my last checkup and cleaning. She told me a bunch of instructions and told me that she would write all of this down. I was also told by this office that this is not covered by my insurance. Anyway, I went to the front desk to ask how much I would have to pay, and the girl told me close to $600. I then told her that I do not have this to pay, and I asked can I simply get my cleaning and take care of the rest later? She told me NO and gave me some excuse about it being against Pennsylvania law for them to give me a cleaning. This same girl then told me to leave the office and she would call me with the instructions that I was supposed to receive. I never received any instructions as promised. Here is what I did instead-- I went to a previous dentist who is not covered by my insurance, and I ended up paying out of pocket in full for a dental checkup and a professional teeth cleaning. The hygienist who performed the cleaning told me that my teeth were not too bad. Since I had my previous cleaning about one year prior, I was overdue at the time. The dentist who performed the checkup did not see any issues. I dropped Dominion Dental still having an active policy at the time I visited American Dental Solutions in East Norriton. The only thing this office did was take x-rays and pretty much nothing else. Today I receive a bill in the mail from them for $198.00 dollars for doing nothing but x-rays that are fully covered by my insurance. AVOID THIS PLACE AT ALL COSTS!!!
8 years ago (01-09-2017)
Always had a good experience. Hours in Phoenixville could be better and extended.
8 years ago (31-10-2017)
I'm with the "timeshare pitching" dude. They're awful. And billing is an absolute disaster!
8 years ago (12-10-2017)
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