American Truck Repair & Wash

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About

Truck Repair | Truck Towing | Truck Wash

Address: 3072 IL-71, Ottawa, IL 61350, USA

Phone: (815) 431-9966

Website

State: Illinois

City: Ottawa

Zip Code: 61350

Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Nice people.  Prime has an account for washouts here.  $60 washout fee but its what's close to Tyson.

 9 years ago (29-07-2017)

The Belt on my pick-up came off on the highway. I made it to the gas station near American Truck Wash & Repair. It was 6:00 pm on a Saturday. I didn’t know the area or where to call for help.. The guy on the phone explained there is no mechanic in the shop, but he will call one out to replace my belt. He called me back to inform me he is still looking.  Since I had time, I discovered that my idler Pulley needed to be replaced. 45 min later, 2 mechanics arrived. I told them I’d leave the truck and get it when it’s complete. They followed me to the shop and I left it. Assuming I lived nearby, they offered to give me a ride. They said the repairs would be done by Monday morning. I was expecting a delay and prepared to get the truck Tuesday since I live out of state. True to their word and to my surprise, I received a call at 10:30 am Monday saying the truck is ready. In addition to the Pulley and belt, they replaced a few bad hose clamps and pointed out work I should have done when I get back home but it wasn’t urgent now. The repair Bill was fair and I didn’t feel as if I got ripped off. My only regret is I live too far to use them on a regular basis.  Thanks guys!

 10 years ago (02-08-2016)

Great fast service, had two tires changed in less than 20 min!! 

 9 years ago (20-04-2017)

On call guy keeps telling me he'll be here to give me a washout.  Keeps falling back asleep.  Why answer the phone in the first place???  Why advertise 24/7 service????  Infuriating.  Finally after 2 and a half hours of sitting,  he says he"ll be right there,  and it's 60$ for an after hours wash.  Well I would have paid 60 if he didn't waste my time,  but by the time he got here lotz truck wash was opening,  and cost 35$.  I left angry,  and will never return. Very poor business ethic.  Steer clear of this one. 

 10 years ago (31-07-2016)

Got road service to fix my truck paid over $1,000.00 and 900 miles away the shaft that they fixed fell off. Called them cold never get hold of the man in charge they gave me the runaround every time. Had to pay again to fix it in TX 

 10 years ago (08-02-2017)

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American Truck Repair & Wash

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