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Americas Best Value Inn Plattsburg

  1. New York
  2. Plattsburgh Lodging

Reviews, get directions and contact details for Americas Best Value Inn Plattsburg

Address: 19 Booth Dr, Plattsburgh, NY 12901, USA
Phone: (518) 563-0222
State: New York
Zip Code: 12901


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Reviews
Arrived at the hotel at 5 pm on a Sunday. Checked-in and went to our room. The door was open, the bed was stripped, there was still trash and the iron board was out but no one was in our room. Called to the front desk to tell them our room was not ready. The woman said to come back and she will give us another room. We went back to the front desk and the woman said that the other room she had was a king sized bed but that the jacuzzi was not working. I refused that offer, I had paid for the jacuzzi because I wanted to use a Jacuzzi. The woman then told me there was nothing she could do because she was all alone. I asked if she could call someone to clean our original room. She told me that no one was there. That there is no one to call. Meanwhile I had seen 2 maids carts outside near our room and told her so. Her reply "oh really? You saw that?" Why am I more informed about your hotel than you! So she walks out of the building to see the carts in the hall and calls and asks someone to clean our room because we are waiting. We wait about 20 minutes and she tells us it's clean we could go in. Now we go back to our room. The room was clearly quickly cleaned, because when I walked into the bathroom the first thing I saw was an old soap wrapper in the bathtub. So I cleaned it myself. We continue d with our day and when we got home that night, we filled the jacuzzi and turned it on but the Jets were not working. We called the front desk to ask if we were doing it right. The man told us how to do it and said to make sure not to fill it too much. We tried for another 20 minutes and it did not work. Called the front desk again and he said he didn't have anyone to fix it, so I said can we fix my bill? And he told me he would leave a note for the manager in the morning and I could talk to him. The next morning we went down to the front desk to talk to the manager he said he would give us a 20$ refund because the Jets didn't work, I said and what about the other inconveniences we have experienced. He told me that's all he could do and I could call the owner if I want to try and get more. So now I'm trying to get ahold of the owner. I would never recommend this place to anyone, go to Best Western, comfort-in or somewhere else even if it's more money because at least you will get what you paid for!
8 years ago (04-09-2017)
I was quite disappointed in the jet tub. First off,It was dirty. Also, the water flowed very slow and the tub was huge. It would have taken an hour to fill the thing. It is a room to rest your head. I just don't think you get your money's worth. The bed is a spring bed. I was a little shocked and I could feel the springs. I hardly was there though so it worked out okay. Oh also one of the support bars on one of the table chairs was broken.
8 years ago (11-06-2017)
Overall a good hotel that is clean and comfortable. Can be a little noisy at times as sound seems to carry easily. Having a fridge in the room was great. Only thing is the check-in process was very long and the wifi is terrible.
8 years ago (17-09-2017)
very cheap clean rooms great breakfast included
8 years ago (13-10-2017)
It gets the job done. I only stayed one night during a bike packing trip. My room smelled of smoke, and wasn't super clean, but close enough. Included continental breakfast had the basics so that too did the job. Staff was friendly.
8 years ago (23-09-2017)
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