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Reviews, get directions and contact details for Ameristar Casino Resort Spa

Ameristar Casino Resort Spa
Address: 111 Richman St, Black Hawk, CO 80422, USA
Phone: (720) 946-4000
State: Colorado
City: Black Hawk
Zip Code: 80422


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My fiance booked online a half hour before arriving at the hotel through a third party, we got there at about 3am on Friday. Vida at the front desk found the reservation no problem. As there were limited rooms available when we reserved the room, we reserved a queen no smoking suite. We asked if there were by chance any smoking rooms available and she said she would double check. She found us a king suite smoking room and switched us to that no extra charge. We got to the room and were blown away. The room was elegant and comfortable. Just perfect. We called down about an hour later and asked about a late check out as we had arrived very late and wanted to sleep in. Vida just happened to answer the phone and she put us down for a late check out (noon). When the restaurant opened up my fiance went down and bought breakfast for the both of us, reasonably priced and very good. Very professional and understanding staff. Excellent customer service. We are looking forward to our next stay.
7 years ago (27-01-2018)
The attention to detail and the quality of customer care are always 🌟🌟🌟🌟🌟 The casino floor specialists are ever available to help. Dave and the others at the entrance by valet are very nice and treat me with quality and kindness. My casino host Nam is superb at making all my visits seem like a little bit of heaven. The desk specialists are excellent at meeting all of our needs while effortlessly updating the amenities for an experience that surpasse with personal service I'm truly grateful for the wonderful nights of magic. I'm so looking forward to seeing you soon. Lisa B. Thank you so very much
7 years ago (02-03-2018)
A special thank you to the Night Shift crew in in room dining and the front desk staff. Thank you for helping me make my mothers birthday a more memorable experience while staying there. I personally work for a hotel as well, and that you all handled my call last night was very professional and handled in a hastily manor. I was really impressed with how fast the amenity was delivered! Great job front desk staff =)
7 years ago (27-02-2018)
The hotel rooms were extremely nice with all the basic amenities. Breakfast is not included with room stay, but the restaurants located throughout the casino were reasonably priced. The pool and outdoor hot tub were the perfect temperatures. All in all the hotel was great. The casino had good bar service and servers throughout. Free drinks for those who gamble. The game selection was decent with most of the newer games, but not the absolute newest. Payouts for the casino are tight though. Ran through bank roll relatively quickly. Other casinos in the area also seem to be rather tight.
7 years ago (12-01-2018)
Not a casino for a relaxing time. The music is pumping, and the kids run wild. Upkeep is nice and the place looks great. For young hip people. Great food selection. Lots of cocktails. A left quick to avoid the crowd. Wish they had a quieter section. Mostly more expensive slots
7 years ago (23-01-2018)
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