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Reviews, get directions and contact details for Antioch Toyota

Antioch Toyota

About

Drive a little, save a lot...
1817 Auto Center Dr.
Antioch, Ca 94509

Story

As an Antioch Toyota Customer you can expect exceptional service before everything else. So whether you're looking for parts and service specials or a great deal on that new or used vehicle you've been thinking about purchasing, Antioch Toyota will make sure it's a pleasant experience.

Address: 1817 Auto Center Dr, Antioch, CA 94509, USA
Phone: (925) 778-4800
ten.kcartdaele@atoyothcoitna
State: California
Zip Code: 94509


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Reviews
3 hrs for oil change. Called to let me know car was ready. Was not. They forgot car wash. 3 hrs. 3HOURS. Car was not cleaned inside and still dripping wet from outside....
7 years ago (27-12-2017)
The worst customer service ever. My Toyota car was having problem, The car was diagnosed . I found out one of the parts of the car was recalled. Then I tried to make appointment but when Antioch Toyota found out that its was recalled issue they refused to make appointment with me. Eventually i made appointment and took my to Toyota. After inspection they told me they could not find any problem. What about changing the recalled parts? Very bad attitude towards customer. Unprofessional.
7 years ago (23-11-2017)
I cannot speak highly enough about Jim Benham and the Internet sales team. I personally think that Internet sales is the only way to approach buying a car and Antioch Toyota is at the top of the heap. Just go online and find a car you like and click Get Eprice. Fill out the little form and in minutes you'll get a link to their Internet pricing with info on vehicle options and specifications as well as brochure. We made an appointment and spent about a hour with Jim who was extremely patient and informative. Outstanding experience. I recommend anyone interested in a Toyota start here. Thanks!
7 years ago (27-11-2017)
I was able to trade my vehicle in for a good deal, and the associates helped me find a car that met my price point. Fizal from the internet department was able to get me great discounts as well for my new Camry!
7 years ago (11-12-2017)
This post is about the customer service at Toyota antioch. I never expect that when any customer wanna talk to a manager to complain about any service, the service advisor direct him to the wrong person. I asked them to talk to any manager and they told me that there is NO MANAGER today. When I asked them to give me his phone number so I can talk to him, they gave me wrong card with wrong contacts. I really couldn’t believe that this can happen. What a bad experience!!!! They made me come two times to have my car checked and each time they refused to check it. I m also concerned that they never apologized for wasting my time instead they kept arguing with me. Be very cautious when you choose this place for your car service.
8 years ago (10-10-2017)
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