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Reviews, get directions and contact details for Apex Moving & Storage

Address: 3195 Franklin Limestone Rd, Antioch, TN 37013, USA
Phone: (615) 219-5660
State: Tennessee
City: Nashville
Zip Code: 37013


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Honestly wish I could give no stars. Started out seeming like it might be okay on the first day but they didn't tell us any plans until they were already there. We were supposed to have them for two days to move some stuff to the new house and then the rest to their storage facility. We didn't know which they were doing what day until they got there so had no way to plan what was ready to go and where everything was positioned. They were rough and uncaring with the way they lifted and tossed around our boxes even after we told them some were fragile, they were only there for a few hours before they left without telling us any real plan of if they were coming back that night or the next day or where they were going. They were very rude acting like we were stupid or ignorant when we were just trying to get an idea of what the plan was. We had very little time to pack and plan for this move and even after telling them that they were still very pushy and forceful. They took some boxes that we told them to leave so we don't know where some of our stuff ended up now. They had to come back for a third day because of how little we knew about their plan and how short of a time they were actually there. When they did take stuff to storage they didn't tell us it was set up as crates they just shoved stuff where ever it fit. Originally they told us it was going to be one price then after it was all done added on a bunch of fees for "extra time" they didn't actually take nor did they need to take and other stuff I still don't understand. Now a few months later they've sent us a second charge for all these different bill-padding things they didn't tell us upfront. Now they're suddenly telling us that to get our stuff back from their storage it's going to be $25 per crate that they have to move to get to it. We just wanted to get a few things out to start since some of what we meant to bring with us ended up there, but they don't know where any of it is in the crates and will charge for each crate they have to move even if what we are looking for is not in that crate. Unlike other storage facilities we can't go in to look at our stuff outselves. Paperwork given so we could know what was supposedly in each crate is completely illegible. Their charge was a flat $140/hour but didn't tell us this included drive time and the time they stopped to get lunch. We don't even know what the drive entailed. Pretty sure they stripped a screw in one of our beds. Total bill was roughly $2500 for an in-state move of less than 100mi. Ridiculous system set up to leech as much money out of you as they can. Will NEVER be using this company again and CERTAINTLY do not recommend it for anyone else.
8 years ago (15-01-2018)
Sad to say I need to warn others about unprofessional practices for this company. My experience started off fine. Unfortunately the service at my final destination was not so good. I am still waiting for delivery of a wing back chair that was mot taken off the truck during the move since May! I suppose small claims court is my only recourse. They hired local workers to unload and totally didn’t care about putting boxes in the right rooms. Then tried to charge me more than original agreed upon price. Come on Apex make this right!!
8 years ago (20-10-2017)
Wish I could give zero stars. I’ve moved several times, this is by far the worst company I have Worked with. They advertised delivery within 3-6 days it’s been over two weeks...still none of my belongings are in my possession. They also want to charge me $300 because of their mistake. I wouldn’t recommend them to someone I hate.
8 years ago (24-01-2018)
They came with a small truck for a whole house ,took three weeks to get the stuff broke stuff and wanted more money for 3inchs of walk way not enough help worst company i ever seen. never use them again
8 years ago (21-08-2017)
they did a great job, i couldnt have asked for any better, unfortunately people dont write good reviews most of the time. I have moved many times and most of companies that you speak to are crooks. THese guys are solid and do what they say.....Thanks APEX......
8 years ago (19-07-2017)
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