Apple Dadeland

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Story

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 7535 Dadeland Mall Cir W, Kendall, FL 33156, USA

Phone: (305) 341-9812

Website

State: Florida

City: Kendall

Zip Code: 33156

Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 12:00 – 7:00 PM

Update Info

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Reviews

I was surprised to the little customer service i received, i had been to this apple before and it had always been great. I went in to do two things, see if I can exchange my silicone case and they said no, then my mother wanted to buy the red iPhone. We waited for an attendant, the lady came barely saw her phone and said it was worth 100-something dollars. We said that was too low and her phone was in almost new condition. She smiled and said sorry and walked away. This store really needs to re-up its attention to customer. We were already upset about the case and then it just felt that they didn't care about us trying to exchange her phone nor did they try to give us other options. Anyway, i love this mall but i would not recommend coming to this apple store. There are many other apple stores around Miami and they will treat you way way better.

 8 years ago (20-04-2018)

Needs to be more organized, employees are great,  also the service when your time is up if not by appointment takes three or more hours waiting time, but too many customers at the time make it to disorganized . Customers and employees on top of each other. We need at list three stores by zip code or by coordinates , north, south, east and west so all customers have access to the nearest one. Instead of having so many employees around the store at the same times hundreds of customers waiting for service. Divide the employees and open another store by the west end that there are none. You have enough employees in this store to be move to one or more stores and give better service, thanks

 8 years ago (31-03-2018)

First, didnt let me pick up a phone I had paid for. It turned out to be an error by one of the employees and the manager. Then, after a specialist did what she was supposed to do, I discovered that the phone I had picked up had a faulty SIM card. It cost me $26 for a new one at AT&T. This was all before I had even activated my new Iphone.

 8 years ago (28-05-2018)

I hate coming here. It’s the closest apple store to my house, so I have no choice but to come here or order online. However, I’m rarely home. I’ve been here to buy several Apple products usually in the $1K range, and it’s always a hassle to get someone to check me out. You’d think the staff would be more helpful especially when all they have to do is swipe my credit card and don’t have to deal with answering a bunch of questions from someone who isn’t going to buy anything. I wish there was an obvious checkout line instead of walking around asking all the staff if they could help me. Something that could have taken less than 5 minutes turns into a 30+ minutes ordeal.

 8 years ago (19-03-2018)

I was running short on time and placed order online to pick up at the store. Though there are a bunch of reps at the store, I had to wait for atleast half hour to pick up. The rep I was sent to was working with other customers who needed inviciglass screen protector. No one is at fault here, but I think there should be a consideration for allocating separate tasks. 

This was on a Monday at 7 pm.

 8 years ago (16-04-2018)

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