Apple Florida Mall

Reviews, get directions and contact details for Apple Florida Mall

Address: 8001 S Orange Blossom Trail, Orlando, FL 32809, USA

Phone: (407) 563-1020

Website

State: Florida

City: Orlando

Zip Code: 32809

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 12:00 – 8:00 PM

Update Info

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Reviews

I had a reservation for service. It was so full that it was confusing where I should go to let them know that I was there for the appointment. I finally found someone at the far end of the store. They checked me in and sent me to sit at a table and wait for a tech. When the tech arrived, she was extremely efficient and very knowledgeable. She sorted out everything, got my part ordered, and answered all of my questions. I was in and out in under 20 minutes and I am pretty sure that she saved me over $100. Hopefully the rest of my service replacement is this efficient!

 8 years ago (09-12-2017)

I am highly upset that whenever I come to apple with technical problems, they never get directly resolved. They want me to pay $625 to replace certain parts to my computer(and they cannot even tell me what parts they are replacing). They will do whatever it takes to put the charge on you, even if it is not related. And when the problem still isn't resolved, then expect them to actually fix it only after you see them two more times.  It is a complete waste of time to show up to apple 3 times in two weeks because they cannot take responsibility for a problem on their side. Absolutely ridiculous.

 7 years ago (27-02-2018)

The apple store was pretty good. Service was fast for what we went in for

 8 years ago (15-01-2018)

So I call this store trying to speak to a real person. Impossible. Instead after a few minutes on hold with some dreadful music, I am connected to Letecia who tells me they do not actually work at the Florida Mall store. I explain to her that I am trying to call ahead of time to make sure that they can handle my situation. (My sister died over a year and a half ago and her IPAD and IPAD mini's have been sitting collection dust ever since. Someone told me that since I am a relative I can take them to an apple store with the death certificate and have them unlocked).  When I explain this to Leticia she tells me that it would be suggested to make an appointment and that she can transfer me to the department that makes these appointments. When I ask her if this will connect me with a real person at the store, she told me no. Meanwhile I have been on hold for over 11 minutes so far waiting to speak to this appointment setter person.  So while I am on hold I decided to write this very negative review. I have never been an apple person, I find their products to be overrated and overpriced. This lack of support and being able to speak to a real person only confirms my opinion. Why would they even have a number listed for the store at Florida mall if it only goes to an apple switchboard which is probably answered offshore by someone named "Leticia". I ask myself. Oh while I am waiting on hold, 15 minutes now so far, I am asked if I would like to hear music while I am on hold. This time, I am given a multiple choice... select 1 for Pop music, 2 for classical music, I forget what option 3 is because by this time I have totally zoned out. I do remember that option 4 is "To wait in silence". I select option 4. Why do companies like this think they can waste my valuable time? I ask myself. It must be because they do not value me as a customer, much less my time. This only reinforces that I'll be damned if I ever purchase an overprice overrated apple product of any kind. It's now almost 20 minutes on hold and I hear "All Apple advisors are busy at the moment. Please continue to hold".  As I am about to hang up on them and continue with my life, I hope that somebody gets some value from my Google review and it spares them the same fate as myself who has wasted almost 30 minutes now on hold. Not a fan of Apple. Not a fan at all.

 8 years ago (30-01-2018)

Apple and ConnectED

Giving products, support, and opportunities to schools that need them most.
Apple has joined President Obama’s ConnectED initiative and pledged $100 million of teaching and learning solutions to 114 underserved schools across the country. We’re donating an iPad to every student, a Mac and iPad to every teacher, and an Apple TV to every classroom. And we’re implementing a process that provides planning, professional learning, and ongoing guidance so every school can experience the transformational power of technology.
Nina, Student 
Nanwalek School
Jacob, Student 
Salida del Sol Elementary School
Tyrell, Student 
Westview Middle School
Establishing Goals

“We really had to hone in on key goals we could measure.”
Every school faces unique challenges. That’s why we meet with administrators from each Apple ConnectED school to craft a vision for the role of technology in their classrooms. As part of this planning, we work with school leadership to form a core group of individuals responsible for defining clear and measurable goals.
At Walton Middle School in Compton, California, one of Principal RoseMarie Hickman’s top issues was increasing student attendance. “It’s truly important because attendance and enrollment are tied to school funding. Higher attendance means more services for our scholars.”
With that challenge in mind, Principal Hickman set a goal of increasing the student attendance rate to 98 percent. To achieve it, she is using Apple products as an incentive for her students. “They have to be at first period in order to check out an iPad,” she says. “And it’s worked beautifully.” The effort has also affected some of Hickman’s other goals. “I’ve noticed that we’re decreasing our off-campus suspension rate compared to last year, because our scholars simply do not want to miss school.”
Dr. RoseMarie Hickman, Principal 
Walton Middle School 
Building Infrastructure

“If you can understand the system, you can maintain it.”
Many Apple ConnectED schools do not have a strong network or a dedicated technology department. So before any products are delivered, Apple Project Engineers conduct a full survey of the school’s existing wireless infrastructure and help install or upgrade a network.
In the remote village of Nanwalek, Alaska, the K–12 school was making plans to improve its slow, satellite-provided Internet connection. Our engineers consulted with district officials to ensure that the school’s wireless infrastructure would not only be fast, but would also be ready to support the arrival of over 100 new Apple products. In addition to working with the district’s offsite IT team, Apple Project Managers needed to find someone local to handle day-to-day management of the devices. Tommy Evans, an aide and parent in the village, volunteered for the role. “They showed us where a signal goes and how to tailor equipment around students’ needs,” he says. “When things were put in place, it took off like a rocket.”
The new wireless infrastructure has profoundly affected the school, which includes Evans’s daughter, Tessie, an eighth-grader who is hearing impaired. “Because we’re so isolated, she felt like she was the only one who is deaf.” Now Tessie uses FaceTime and other iPad apps to communicate with students and mentors all over the world.
760,320feet of Internet cable that have been installed in Apple ConnectED schools within the first year
87Apple ConnectED schools that have received upgrades to their wireless networks in the first year
20team members, on average, who are involved in installing each school’s wireless infrastructure
Tommy Evans, Aide 
Nanwalek School 
Preparing Teachers

      
      
      
 7 years ago (02-02-2018)

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Apple Florida Mall

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