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Apple Friendly Center

  1. North Carolina
  2. Greensboro Store

Reviews, get directions and contact details for Apple Friendly Center

Story

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 3320 W Friendly Ave, Greensboro, NC 27410, USA
Phone: (336) 291-0486
State: North Carolina
Zip Code: 27410


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Reviews
I figure after spending years reading and evaluating the the reviews of others, I should start paying back. This morning after reading a number of less than flattering reviews about this store, my wife and I went anyway. Upon arriving, almost didn't go in because it looked crowed, but what the heck, I just drove for 45 minutes. I was looking for a new laptop and some accessories but after reading previous reviews and given the crowed size, I had little hope until James Page offered to help us. Long story short, this young man was super. Knew his products, explained things well, and did and excellent job in making my wife and I happy customers. This young man was a great example that I hope many other young people look to follow. My wife and I are glad to have gone. Thank you James.
7 years ago (16-07-2017)
The best !! I cannot say enough good things about how the folks here on the floor and at the genius bar helped me with a new-ish iPhone I had purchased at Verizon -- but was malfunctioning. The Apple Warranty enabled me to get a brand new phone, the folks at the store set it up and made sure I was set to go. Friendly, helpful, all in one day. No charge. Verizon had planned to give me a refurbished phone. Thank you, Apple and you wonderful folks working there.
7 years ago (09-08-2017)
The gentleman who is supposed to help you upon entering the store did not introduce himself, he just stared at me. I informed him I needed a repair to my screen and he advised me not today that it would be impossible. He did not offer to schedule an appointment another day or any solution. I was shocked. I am visiting from out of town and I have never experienced this at my local Apple Store in Cincinnati OH. It's a much busier location and they are always friendly and offer a solution. I love apple products; this store embarrasses me for apples reputation. This gentleman is way to complacent with telling you upon entering I cannot help you. Normally you would at least apologize and offer a solution. The irony is this store is located at the friendly center?
7 years ago (27-07-2017)
After making a 1:20 minute trip from Virginia to this establishment, I was waited on 20 minuets late for my 4:30 appointment. However... The technician was tentative, patient, polite and helpful. Regarding Simple Solutions to simple problems this is my rating. It's yet to be seen if the technicians could actually handle a complex problem and still keep their appointment schedule. Time will tell. ~V.
7 years ago (15-08-2017)
I was extremely disappointed in the service provided at this store. I arrived at 10 am and waited over 2 hours to be seen for the issue I was having with my phone. My iPhone 6 ring/silent bar on the side of my phone stopped working and no longer moves up or down. I looked on the apple support website and it said this was a common problem and to take it to the store and they should fix the phone. I explained that to the technician and he said the only thing to do was to swap out the phone. However, the phone swap would cost $299 on a phone that I had already paid for in full. I was extremely disappointed and frustrated that I would have to pay to fix a problem that is caused by the manufacturer. The technician gave me no other options and said to come back if I change my mind. This type of service is unacceptable seeing that Apple products are expensive and should be dependable.
7 years ago (12-08-2017)
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