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Apple Palo Alto

  1. University South
  2. Palo Alto Store

Reviews, get directions and contact details for Apple Palo Alto

Apple Palo Alto

Story

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 340 University Ave, Palo Alto, CA 94301, USA
Phone: (650) 798-2800
State: California
City: Palo Alto
Zip Code: 94301


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Reviews
Very helpful and efficient service. If you need an Apple genius, you will find them here ready to assist with a smile.
7 years ago (17-05-2018)
Wasn't very happy about it. Staff is very nice, I was there with my kid, they have tried to make us comfortable as possible. Once we ordered our food we've been waiting for an hour and then yet another 20 min for the bill.
7 years ago (26-02-2018)
Clean, quiet, busy, humming with activity always trying to get more customers in the door. Sometimes a wait to get an employee to check out the items, but it's a fun and conversational experience. A bit pricey, but it's apple.
8 years ago (25-12-2017)
My experience generally with this store has been good. The service has been quite good. You would need an appointment taken in advance though. Sales is just about ok. The store is generally quite busy. Parking can be a challenge though. Although there are a couple of public parking lots close by.
8 years ago (09-01-2018)
Dismissive and rude! I needed to buy a MacBook Pro for work and only needed one question answered. There were 3 employees standing in a huddle and my wife very politely asked for help. An employee with cowboy boots and a belt with “Northern ....” on it was just so dismissive it was rude. The way he told her to go talk to (insert-name) really upset is both. This was to be my first Apple computer purchase but was just such a stark contrast to my expectations and previous impressions of Apple culture that it has left me feeling I should just stick with PC. Either way, Mac or PC, I’ll definitely take my company’s $4k elsewhere.
7 years ago (11-03-2018)
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