Apple Park City

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 541 Park City Center, Lancaster, PA 17601, USA

Phone: (717) 295-8800

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State: Pennsylvania

Zip Code: 17601

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Reviews

My wife had a problem with her iPhone. It needed to be replaced, of course she had insurance. After much frustration with online services, we decided to come to the Apple Store. And there we found the help we needed. Great people. We were the last person on the list and the help stayed until the store closed and we were the last ones to leave at 10m. Problem solved, new phone. My wife was happy. Simply the Best. Highly recommend.

 7 years ago (09-08-2017)

Was concerned after reading reviews. Decided to give it a try after a failed third party attempt to fix my wife's 6s plus screen. Arrived when they opened, they signed me up for Genius Bar, told me 30 minutes...it was really about 10 minutes. The phone was repaired in the estimated timeframe for the exact cost of the quote. Staff was helpful, understanding and knowledgeable. I would recommend going early because when I returned to pick it up in the afternoon, the place was slammed.

 8 years ago (11-07-2017)

Took many classes starting with iMac and now iPhone.  Never been disappointed!  Knowledgeable mentors willing to change direction if the "students" need a change.  Good stuff and FREE!  I continue to take classes.  Always something new comes my way

 8 years ago (17-07-2017)

Every time I have visited this Apple store I always had a good experience. This past Wednesday was my third time with a damaged phone. I ended up making it to the mall way earlier than I intended because I thought I-283 traffic was going to be backed up but, it wasn't. I explained to the girl who checked me in that I had a reservation at 6:10PM but, I ended up getting to the mall earlier than expected. She said she would hate to send me out in the mall without a phone and she had me have a seat and no more than 10 minutes later someone was helping me. So, I am very impressed with the willingness to help me earlier even though my appointment was much later.

 8 years ago (02-06-2017)

I hate the Apple Store! in Park City!

For the second time I called them ahead to see if:
1 - Can they make or do the repair I require
2 - After they say yes they can, I ask if I can I wait while you do it. Again they say YES!
3 - Then I scheduled my appointment

What happens.
The first time I take my iMac in for a screen repair. They told me: They had the part in stock, I could wait for it to be done.
Instead when I get there they tell me they have to order the part. It will be at least a week. So much for waiting.
This is my work computer that I had to give up for over a week.

Last week I called to ask if they could install RAM in my old iMac. I got a confirmation on the phone that YES they could do it. So I spend $200 on RAM, set up my appointment and…when i get there today.

"We can't install that RAM in this machine. After spending 2 hours getting the RAM, driving to the $%#@ store. They tell me the CAN't do it.

I HATE this place!!!!

      
      
      
 8 years ago (08-07-2017)

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