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Apple Stanford

  1. California
  2. Stanford Store
  3. Palo Alto Store

Reviews, get directions and contact details for Apple Stanford

Apple Stanford

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 379 Stanford Shopping Center, Palo Alto, CA 94304, USA
Phone: (650) 798-6180
State: California
Zip Code: 94304


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Reviews
I tend to like Apple stores overall as Apple seems to keep very tight control over it's brand. That said this location is no exception. The service is impressive and they try to do everything they can within corporate policy to help you out (of course if your computer is older than 6 years they tend not to keep test equipment for it—though that's generally understandable). Also, the parking in this location is a lot easier than that at the Downtown Palo Alto location due to Stanford Shopping Center's lot size. My one criticism of this store is it's gloriously beautiful building. It's use of steel and glass to create a high ceiling allows for a bright and airy space. The caveat is that the high ceiling with hard surfaces creates a lot of echo, so you need to be close to someone to hear what they're saying. The other caveat is that the use of glass in both the walls and the ceiling means that during a good deal of a warm, Spring or Summer's day it's more comfortable to wear sunglasses in the store.
8 years ago (19-07-2017)
I went to Apple Store to find tech support today, the stuff told me I need to wait 1.5 hour to get a specialist, it is fine so I went shopping. However, after one hour I found I missed the line! The reminder system need improved! I bought 4 iPhone 7 for my family, 3 of them had quality issue:( I was a Apple fun before, but not anymore 🌑Apple🤢
8 years ago (14-08-2017)
I finally received their service after 1.5 hour waiting (walk-in ) and at least 20 min additional waiting (between the scheduled service time and actual technician service time) on Tuesday. The Macbook problem was not solved at all and they said I could come back within five days, don't have to make another appointment. Today, it turned out to be their mistake and I wasted my time again. So far I have visited Apple Stanford three times with no progress at all. (The first time was wasted bc I didn't make appointment and the walk-in waiting time was frustrating) Considering the tremendous waiting time and their mistakes, it is bad.
8 years ago (27-08-2017)
Great Store and Staff — lot of rush, appointments recommended! They have a nice Apple Support iOS app that helps in appointments or purchases.
8 years ago (23-07-2017)
Was about to buy new iPhone for my wife and iPad for my son and use their financing, asked assistants several times if we would be able to do it right away and they confirm that, eventually after applying I was acknowledged that I need to wait for about 10 days before using it, that was a bummer!(((
8 years ago (22-04-2017)
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