Arrojo Studio SoHo

Reviews, get directions and contact details for Arrojo Studio SoHo

About

ARROJO is the hairdressing brand owned by Nick Arrojo, world renowned stylist/educator/salon owner and television personality. Love your hair, we do!

Products

Visit www.arrojonyc.com for the complete line of ARROJO hair care products, skin care, brushes, tools and more.

Address: 180 Varick St, New York, NY 10014, USA

Phone: (212) 242-7786

Website

State: New York

City: New York

Zip Code: 10014

Opening Hours

Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews

Love love Arrojo!! Just had a very creative yet sophisticated color done by Zoe!  Extremely professional yet full of out of the box techniques that accentuated my skin tone and cut.  

And of course, I always get amazing cuts by Carmel.  She cuts to my hair texture so with minimal styling and products my hair always looks sharp.  And this couldn’t be more important to me since becoming a mom and my styling time is now next to nothing.  

The salon is progressive, clean and the cafe is such a delight while waiting for my appt.  I often head there early so I can get lunch.  Love the prosciutto and fontina cheese panini with lavender honey.

 8 years ago (30-12-2017)

First of all, I would like it to be clear that I participated as a hair model.

My hairdresser was good at what she does. She was extremely sweet, made sure I was comfortable, and did everything right. Except for one thing, she gave me a color that was nowhere near the color on the pictures. I asked for a light red strawberry blonde coppery color. And showed her pictures of what I wanted. It was a double process, so I wasn't expecting perfection at all. I have friends and family who are hairdressers and they all tell me all the time how hard it is to do color. That being said, I asked for one color, and came out a very, very light yellow blonde with flesh toned pink as the root color. 
Now on to my fault; I told her I loved it. I was genuinely trying to convince myself I loved it. I was. But the pink was the exact same color as the pink on my scalp and face and I looked like a clown. I have the nicest friends and family in the world so of course they tried to calm me down but even they were all agreeing I had to do something. I felt like I looked crazy. 

Now, my hairdresser could not have known that I didn't like it because I didn't speak up. She was so excited about the color and never asked me if I liked it she just kept saying "Oh I love this color" and "Oh it's so cute" and "Oh look pink" (mind you I definitely did not want pink - definitely not flesh toned pink). So this made it worse because I didn't know how to crush her spirits. I also didn't know if she would even fix it because I was a hair model and I didn't pay as much as you would for a normal color experience. 

Half of this was my fault, but mid trying to convince myself I liked it I broke down hysterically crying about a block away and called the salon. I explained my situation and that I was a hair model and I wasn't sure if anyone could fix it because of those circumstances. She assured me that she would discuss with someone and that they would call me right back. I never received any sort of contact back which is why I'm giving them a rating of 1 star. Even if I did pay less than the average customer I am still a paying customer. And yes I paid less but that was a lot of money for me that I finally decided to spend on myself after having terrible circumstances the last few months. I was also never told prior that this might be a "final sell" sort of thing, which if that is the policy, it should be made clear to each and every client during a hair modeling session. Even if they had called me back and explained their policies on why they couldn't redo it for free, I would not be giving this rating right now. I am a very understanding person but customer service is customer service.

Long story short I ended up getting a box dye to use as a toner to cut the yellow color because I genuinely didn't want to go anywhere looking like that. Everyone that saw me with my initial hair agreed that I had to change it. My hair is now a grey-ish blonde because it got a little muddy from a box dye, which I expected, but it's better than before. I went in trying to get a natural strawberry blonde, came out with whitish yellow and flesh toned pink, and ended it with a grey/silver blonde, all while never hearing back from the salon when I was supposed to hear back "soon."

I haven't listed my hairdresser's name because I think she was very sweet, kind, and good at hair...she just didn't do the hair that I wanted at all and the hair she gave me was terrible for my complexion. That being said, the 1 star review is not toward her at all. She did everything great except for the outcome in relation to what I wanted. The 1 star is in reference to a salon that did not help a paying customer, regardless of what they paid.

 7 years ago (09-02-2018)

So far so good👍🏼 I was actually late(out of my control)and Jojo was beyond good about it....
Can't wait to see my final color!!
Will update with pic

 8 years ago (27-09-2017)

Lina has been cutting my hair for 15 years. I'd never go to anyone else. She is THE BEST. So talented; so creative - a true artist. Worth every penny.

 8 years ago (11-10-2017)

Rated amongst top by Allure magazine so I came in with my eyes closed and took the soonest available colourist for a make over. And I landed in Blaine's hands. She's  sweet, bubbly, very experienced and she's only 22 but don't underestimate her! She did to my hair something I did not expect, after 4 hours in the salon I looked in the mirror to a new me. Having very dark hair, you hear so many things that make you take a step back and bum you but not Blaire. If anything what she said before colouring was something along the lines of "I'll be making you much lighter but don't be disappointed when it's not as light as you want because that is indeed a step by step process" boy did she surprise me! 

Will update with photo soon. 

 9 years ago (04-01-2017)

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