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Reviews, get directions and contact details for Art Van Furniture - Grandville

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The Midwest's #1 Furniture & Mattress & Flooring Store since 1959. Visit artvan.com to see it all.

Address: 4625 Wilson Ave SW, Grandville, MI 49418, USA
Phone: (616) 531-3961
State: Michigan
Zip Code: 49418


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Reviews
Friendly and attentive sales associates. Quality furniture at affordable cost.
8 years ago (09-10-2017)
Would leave 0 stars if that was possible. I bought a kings down 800 last week. It got delivered to my house yesterday morning, and the thing is hard as a rock. I called to ask if I could exchange it for a more comfortable, equal priced bed, and they basically told me to pound sand. I called the corporate office and they also gave me the same treatment. how is it fair for me to pay more than $500 to exchange the brand new bed for the same bed! I will never ever do business with Art Van again. Nick is an incompetent manager that has absolutely no business trying to run a store. Conor was nice to work with but didn't really seem to know what he was doing. I am sad to see a company with such poor customer service at a franchise, and corporate level.
8 years ago (28-02-2017)
Good service, remember you get what you pay for.
8 years ago (13-10-2017)
Would leave a 0 if I was able to. We bought a chair on 1/1/17. We were told 4-6 weeks until we would have our chair. Now 10 weeks later we were suppose to have it delivered. Then we get a call from the store stating when loading into the delivery truck an arm broke off the chair. Cancelled order. Horrible experience. Seems to be a trend based on other reviews.
8 years ago (20-03-2017)
Duncan was very helpful in answering our questions and give us some great advice.
8 years ago (29-07-2017)
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