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Discount Tire Store - Grandville, MI

  1. Grandville Business District
  2. Grandville Store

Reviews, get directions and contact details for Discount Tire Store - Grandville, MI

Discount Tire Store - Grandville, MI

Story

Discount Tire is the leading wheel and tire dealer in Grandville, MI. Stop by your local Discount Tire store in and discover the deals we have on tires, wheels and maintenance services.

Address: 4595 Canal Ave SW, Grandville, MI 49418, USA
Phone: (616) 534-5500
State: Michigan
Zip Code: 49418


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Reviews
5 stars for polite and hard working. Zero stars for speed. Expect 10 minutes just waiting in line. Expect an hour wait minimum for your car to be done. I've waited over an hour just to get nail removed or tires rotated. Best advice is to drop off. It's inconvenient but better than waiting in lobby listening to God awful boy band music. Really need some competition in the area.
8 years ago (19-07-2017)
I went in with low tire pressure to find out I had a small nail in my rear tire. Brian and his team were great at explaining and fixing it! Thank you so much! 10/10 customer service
8 years ago (30-09-2017)
I would not recommend. I went and got my tires done and only got 2 done. A few months later, I went to get my other 2 done and was told they can't because the newer tires from before were a different size. Discount tire told me when getting tires that my tire size was rare so I could only get new ones, so I did. But apparently they still put a different size on. They put it in the notes on my documents but never told me. They shouldn't be allowed to not tell me and just do what they want and sneak it in the notes. I'm pissed right now and very disappointed. Don't go here. They apparently do what they want and screw you over.
8 years ago (18-09-2017)
Ordered online, and it says someone will call in 24 hours. Nobody called after 3 days, so I called said haven't seen tires yet will call when they come in. Fast forward 2 weeks still no call from them so I called they say the tires came in 8 days ago. So I schedule an appointment for 9:30 the next day, I go back to work get home to a message on my home phone, mind you I never put my home phone on anything cell only. Saying they double booked and had to change my appointment to 10. No big deal right, so I call to confirm and they say nothing bout double booking and my appointment was was 9:30. So I go in and they say we left you a message, so I told them I called to confirm and the guy says, "we didn't know if the tires would be here by 9:30." After they just told me the day before that they showed up on 8 days ago. Needless to say I won't be going back
8 years ago (09-09-2017)
The customer service was so good that I feel compelled to write a review. They helped me out 5 minutes before they were even open and I was on my way 20 minutes later. Everyone was super helpful.
8 years ago (24-07-2017)
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