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Ashcroft & Oak Jewelers

  1. Tennessee
  2. Tennessee Jewelry Store

Reviews, get directions and contact details for Ashcroft & Oak Jewelers

Ashcroft & Oak Jewelers

About

Established in 1910, Ashcroft & Oak Jewelers is your largest family-owned & operated jewelry company in the USA!

Story

Our Governor's Square Mall location was established in October of 2008 with a commitment to helping you make moments even more special.

Ashcroft & Oak Jewelers is Tennessee's premier family-owned & operated jewelry store for over 100 years and we have the perfect selection to make all of life's milestones special- engagements, weddings, birthdays, holidays, and those "just because" moments.

From diamonds, gemstones and pearls, to an array of exclusive collections & customization options, we truly have it all.

Address: 2801 Wilma Rudolph Blvd Suite 545, Clarksville, TN 37040, USA
Phone: (931) 645-0333
moc.tnegor@ofni
State: Tennessee
Zip Code: 37040


Opening Hours

Monday: Closed
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info
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Reviews
My review is purely for the management staff at this store and any of their superiors. It is not directed towards any of the associates who have to follow such a poor example of leadership. Back in December of 2016, we spent countless hours searching for the exact rings that we wanted, driving from store to store to city to city. After finding the dream ring, we were told 6 months later that the lifetime warranty we purchased was no longer available with one of the rings we purchased because they were discontinuing use of that vendor. My only options were to return the ring or select from the other rings they had. That is why I am writing this review. I was given piss poor options on something that I can legally fight them for, being said warranty, and win without a doubt. After paying the 27$ dollars of shipping it back to them, I simply asked if I could have that reimbursed, as it wasn't my fault this incident happened and it shouldn't cost me a penny. I have yet to receive a call from the manager. And to top it off, every time I called I had to deal with the sales associate who sold it to me, so I would have to wait for her to call us back every time she wasn't there when we called. Like why not just deal with this yourself, whomever manages this store? I honestly don't care about the shipping, it's just an ethical issue that I believe the company should look into. I will never shop here again nor will I recommend this company to anyone, ever.
7 years ago (12-08-2017)
Extremely overpriced. Found the exact same jewelry at other stores for hundreds less. Staff was somewhat friendly and helpful with purchase, but very rude when it came to returning a purchase. Will not do business with them again.
7 years ago (07-01-2018)
My wife and I love this place! Monet is awesome. She was kind to offer to clean our wedding rings and talk about watches. BreeAnnah and LIndsay helped us pick out Christmas gifts at a very good price. We are very satisfied with all the staff. They don't pressure to make a purchase. They are informative and kind. more then 5 stars!
8 years ago (30-11-2016)
My husband and I only deal with Brittani, she is amazing! We get a lot of my jewelry here and they have the best warranties. If u are looking for nice jewelry ask for Brittani she will help you any way she can, and she is really friendly.
8 years ago (07-11-2016)
I rarely write reviews...My husband and I had an awesome experience and we got the best warranty of life!! My husband got me something exceptional and unique for our anniversary. I've never seen anyone else with it and it didn't cost my husband his arm and leg! Lol Initially we worked with a saleswoman that was good, but she handed us over to the manager Jeff and he was GREAT! I was impressed with the excellent customer service we received from Jeff. He wasn't pushy and let us take our time, also worked with our budget! Great staff...the best warranty EVER! I don't have to come in every 6 months for an inspection like with all the other big jewelry store chains out there. It definitely was the full package experience!!!
9 years ago (27-10-2015)
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