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Reviews, get directions and contact details for Ashley HomeStore

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Retail chain with a variety of signature home furniture, decor accessories & mattresses.

Address: 5458 New Hope Commons Dr, Durham, NC 27707, USA
Phone: (919) 973-1697
State: North Carolina
Zip Code: 27707


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Reviews
I've had two experiences with this store. This post is for the the purchase of my couch that I purchased in May 2017. Brandon Jolly was the best sales associate. He greeted me and my family as soon as we walked in to the store. He was highly professional, informative and patient. It took me a long time to make my selection, but I never felt rushed or pressured. My delivery and selection was a great experience. Since I had a great experience with my couch purchase, I returned 3 months later to purchase bedroom furniture. However, that purchase has not been the same experience and very much of a headache. Posting a separate review for that purchase.
8 years ago (30-09-2017)
Loved this store, their products but most importantly their staff. We had an amazing experience. My son is a 23 year old autistic adult transitioning from his childhood bedroom to an adult bedroom. Adam was our salesman and he was fantastic and so patient with him. We will definitely be repeat customers.
8 years ago (30-09-2017)
I purchased a Mattress from this store. I was greeted by a salesman by the name of Andrew. Andrew was very helpfully. He was very knowledgeable about the different types of mattresses and he helped me find the perfect one! I would definitely recommend this store and I would most definitely recommend Andrew Diana. He was nice, funny and professional!
8 years ago (30-09-2017)
My experience was amazing drew helped me. And I got the perfect mattress. He had amazing customer service and I will recommend him to anyone. He walked me around the whole store until I found the perfect one. I will never go anywhere else to look for furniture.
8 years ago (30-09-2017)
This is by far my favorite Ashley homestore. They handle things quickly and efficiently, communicate extremely well, answer all of your questions, and seem to actually care about your personal taste. It is not a salesperson-y vibe in there at all. Randy was SO friendly and helpful during the entire process. He and the team worked with me with my credit and now I have the exact mattress I've been wanting for so long! I definitely plan to get the rest of my furniture there... the monthly payment is one of the cheapest bills I have and definitely worth it. Thanks again to Randy and the wonderful sales team!! Sooooooo pleased!!!
8 years ago (30-09-2017)
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