Aspen Dental

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Address: 148 Pavilion Pkwy, Newport, KY 41071, USA

Phone: (513) 436-4636

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State: Kentucky

Zip Code: 41071

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Reviews

I love this office. Not recently. I've been canceled multiple times due to no doctors, I understand things happen. No big deal, well then I come in for my appointment today and guess what? There is a new doctor there who COMPLETELY changes my work. First I was set to a full denture with full mouth removal of teeth. Well now, this new doctor says I can save my teeth? How is a doctor a week ago telling me no, now the new one says we can? That's just confusing and now I don't even think I will continue my treatment because now I feel like this place isn't trustworthy. They just want my money. Not only was this frustrating but I was also in the office for 2 hours!! The consulter seemed confused herself. I ask for the doctors full name. After my terrible experience I go home to  google these doctors to find out who to believe more, well the first thing that pops up is a huge article from the board of dentistry about a several year long court case about the dentist being an alcoholic and DUIs and falsely writing records and even writing narcotics to her boyfriend. Do you guys not check into this stuff? I do not wish to be contacted with a pity story as I'd like to decide on my decision peacefully. Oh and not a surprise but during the whole ordeal, the office manger was in her office with the door closed, as usual. Christy never returns calls, never comes out of her office, and even when I called with financial needs, still no returned call. I had to eventually come in and let the front desk staff deal with the issue. I honestly don't know what to feel.

 9 years ago (22-03-2017)

I got a crown done a few years ago here. I had 2/3 appointments done and in total took about 8+ hours, all of which I was in excruciating pain. The anesthetic hardly worked, my hoodie got caught on a machine, and that's not the worst part. Come to find out today (from another dentist), they SHAVED OFF my surrounding teeth to fit in this crown instead of changing the crown! Now I need fillings on both of those due to this! I am beyond FURIOUS. I would NEVER recommend this place and have deterred people from here already just from their service before. You deserve zero stars, you're lucky one is required.

 10 years ago (30-01-2017)

The hygienist and doctors are very friendly and thorough and the administrative staff as well.  The facilities are up to date and always clean

 10 years ago (18-02-2017)

Both dental hygienist and dentist were gentle, thorough and professional. I would highly recommend this particular location.

 10 years ago (25-01-2017)

I was extremely nervous about getting my wisdom teeth taken out but I had a wonderful experience here! Everyone was very nice, got me in and out in a timely manner. My procedure was done under IV sedation so I didn't feel a thing! I am two days post op with minimal pain and swelling... I would definitely recommend them.

 10 years ago (17-10-2016)

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