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Reviews, get directions and contact details for Mortenson Family Dental

Address: 7033 Burlington Pike #1, Florence, KY 41042, USA
Phone: (859) 525-7586
State: Kentucky
Zip Code: 41042


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Reviews
I wouldn't take my dog there or any wild animal. There full of bs. One excuse after another. Over charged us. And they keep coming up with a different excuse about the extra charges. Horrible place. It should be like minus 20 stars.
9 years ago (02-02-2017)
They were very nice and friendly but was told I had 9 cavities. Two years later and still not one according to other dentists. I feel like they were just saying that to get money. To bad because they were all very nice.
9 years ago (16-11-2016)
I no it says one star but it shuld be minus 1star. It started with me needing to find a new dentist i found this one an had heard a few good things about them. So the first visit was fine my dentist was grate took time to talk with me did rush an got a tooth out that needed out, very smoothly not much pain after i dont remember her name rite now but she was very profesional i miss her everyone shud be so lucky to have a dentist that good. But my second vist wen they called to conferm my visit they tell me she not there any more she moved back to her home city an they said they had a temp dentist i had never heard of such a thing but i knew this is just a bad ideal nomatter how you serve it its no good so i told them i didt want a temp when i get there everyone seemed to be in a bad mood so it took way longer then normal an i have had alot of work done an teeth pulled when it was over he stiched me up it was way too tight the stiches, way more pain for alot longer time period. Over all bad experience.would not advise this office. I think there was more to the story why what happend to me than i really know but who knows, just say no to that place.
9 years ago (11-08-2016)
As most people I never liked going to a dentist. I am 57 and through the years I avoided dentist if I could. Until I found Mortenson family dental in Florence. I first met Sandra the dental hygienist. She was absolutely wonderful. She made my first visit pleasurable. She didn't yell at me for my poor personal dental care and inspired me to take better care of my teeth. Then I met Jennifer Meeks the dentist. I couldn't believe how personable and friendly she was. I have been going over one year now and actually look forward to my visits. From the office staff to the top they are the BEST!!!!
10 years ago (01-12-2015)
This post is coming a bit late,but it is only now that I have learned how much damage my visit, really caused. I first came to this place for an extraction,which went pretty smooth,sandra was walking me through the whole process and made me very confortable. Once my extraction sight healed, I returned for a cleaning and full set of xrays,which again,sandra was with me and explained everything happening Made another appointment to begin my treatment plan,this was one of the worst mistakes I ever made,when entering my room, I explained to the assistant that I thought we should work on the cavities that were causing me pain,I had a cavity of some sort,in almost every tooth,but requested to start of the side I eat on(the left),so I wouldnt be in pain. Zimmerman came in,in a rush,didnt say much to me and starting numbing the upper right side of my mouth,when heleft left, I asked the assistant why he numbed that side,she stated that they would get them all fixed for me (screw you,this is how we do it). Zimmerman came back and started drilling,hitting the fronts of my teeth and was drilling in between them instead of the center where most pain was.he then dissapeared,the assistant fill in the new gaps they had created,this was a hard task for her it seemed,it took a very long time,she bounced from tooth to tooth,and had to keep going back to one she already worked on,when she was done,my tteth would not close properly,but she said that would gring down in a week or so, Zimmerman did not come to check her work,she walked me out the the lobby,that was it,I never went back.......It is now 2 years since that visit,I went the dentist today that informed me the enamel on 2 of my FRONT teeth had been drilled off,and because of that,improper fillings and needed work,I am schedualed to have 4 (front) ofthe of the 6 teeth they worked onremoved, because my insurance wont pay for a root canal,I am only 26,and and this place has cost me a smile.
9 years ago (19-05-2016)
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