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Reviews, get directions and contact details for Astro Auto Repair Service Center Inc

Address: 802 W Illinois Ave, Aurora, IL 60506, USA
Phone: (630) 301-6030
State: Illinois
City: Aurora
Zip Code: 60506


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 8:00 AM – 12:00 PM

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Reviews
Family owned, Great service, knowledge and respect for customer care. Friendly environment and fast service. Took my car for a diagnose Friday. Took like 30 minutes top. They said they could have the part by Sunday. Went back on Sunday they said it would take a couple of hours so after that the owner of the establishment offered to give me a ride back home. I told them my mom was on her way that it was ok. But other business should learn from them.. that's what I call exceptional customer service.
7 years ago (11-02-2018)
Local, family-run business. Honest estimates; alternatives offered if available. More than fair pricing. Both owners, Jose & Sandy, are so welcoming. If you are lucky, you might get to meet their kids, too. A referral always reflects positively on me!
8 years ago (04-03-2017)
Worst car repair experience in my life. I took my car to Astro auto repairs because my A/C was blowing out hot air. I was charged $80 to inspect and re-charge the AC with refrigerant. The owner of the shop told me that he couldn't figure out why my AC isn't working. The owner then asked to keep my car overnight. I left my car overnight I waited for a call all morning the next day to get info on my car. I didn't recieve a call so I called them around 11AM & a women answered the phone, who is the owners wife was telling me about brakes and a oil change which that wasn't what I brought my car in for. I informed her what work was needed to be done on my car and she tells me I need a new AC compressor. And it will cost $700+ for the part and labor. I asked what was wrong with my compressor the lady then gave the phone to her husband (owner) and his response was there's no physical damage I just need a new one. I took my car from their shop that same day. And later on that night my electric in my car stoped working popping on and off, locks not work, clock resetting, sensors flickering. I took my car back to the shop the next day, I asked them can they make sure everything is intact from them working on my car. They told me no. I left and now today 6/16/17 my car stops on the expressway. I was stuck on I355. I got my car towed back to the shop and they still wouldn't check my car. They tried to charge me more money after my car was working perfectly fine before I brought it to them beside the AC not working. I look under the hood where the AC compressor is and there's a broken wire hanging from the compressor. Worst customer service & worst experience.
8 years ago (16-06-2017)
Not a honest tech charged me 900 for and module to be replaced on a Chevy Astro didn't fix the problem they could of just ck it before they install the part no because I didn't pay a diagnosis charge thank you for having compassion for my matter
7 years ago (19-11-2017)
Local family owned & operated business, very outgoing & honest, trustworthy, great customer service!!! You can trust them to explain what work needs to be done now and what work can be put off or situations simply monitored. You never have to worry that they will do unnecessary work. They're great at diagnosing problems and keep current with automotive technology. They're great at accomodating your schedule and make the whole process simple and friendly. Our entire famuly wouldn't use anyone else!
8 years ago (02-03-2017)
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