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Reviews, get directions and contact details for Tuffy Auto Service Center

About

Tuffy is one of the largest full-service automotive repair franchises in the country. We offer complete automotive repair on nearly all makes and models.

Story

Done Right. Period. It’s more than a slogan. It’s the peace of mind you get with 12 months of ToYourRESCUETM Roadside Assistance FREE with any purchase at Tuffy. Or knowing your repairs at Tuffy are covered by a 12 month/12,000 mile nationwide warranty on parts and labor - good at over 30,000 auto repair shops across the country. Or that we give your emergency a sense of urgency with our SOS Appointments. At Tuffy, we stand behind our work and promise that it will be Done Right. Period.

Address: 600 E 9th St, Lockport, IL 60441, USA
Phone: (815) 838-3700
moc.tropkcolyffut@reldeifs
State: Illinois
City: Lockport
Zip Code: 60441


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

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Reviews
I went to get a headlight bulb changed and was told it was $123.00 plus some change. I guess they thought it was my first rodeo. I go to Jiffy lube and it was LITERALLY a $100.00 CHEAPER. What a freaking rip off. TUFFY claimed they had to take my grill off & it was going to be an hour worth of labor, WTH. It took Jiffy Lube less than 15 minutes between vehicles to get me in & out. Don’t trust this place. Convenience isn’t always the best. I went 10 more minutes out my way smh. Either that, or they need to get up to date mechanics working with newer vehicles. I even called the clerk and told her (Susan) I believe her name was on 1/24/18 about the BIG price difference. I wish I had of looked up the reviews prior to going😲. I hate that I had to give one star to comment 🤦‍♀️.
7 years ago (24-01-2018)
I get a Groupon from their business . They lied about the service i will get . It’s the oil change . I called them yesterday to make sure about everything is the right as i want . They told me the price and everything is correct. But when i get there . There was a lady who with cold face told me different story. It’s really far by the way , you need to pass 2 ipass stations . i would say that’s the worst experience i ever had .i will never come back . And I don’t recommend this business to anyone else.
8 years ago (15-11-2017)
Well run place, not too happy about the $4.50 fee they ambushed me with for oil disposal on my groupon for an oil change. ... Live and learn.
8 years ago (15-12-2017)
After having work done there, my car wasn't right. So I took it to ford. They said whoever changed the control arms ruined them. Tuffy would not reimburse me the 1200 dollars I spent there. Had to pay 2,000 to make it rite. Turns out they put in the wrong control arm. It didn't fit so they forced them, and damaged other parts. New rack and pinion. Struts. Terrible service. Rude owner. Crappy mechanics. Do yourself a favor and go to the dealer. I wouldn't let them wash my windows
8 years ago (21-11-2017)
Always do a great job!
7 years ago (02-01-2018)
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