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Reviews, get directions and contact details for At Home Recreation, LLC

At Home Recreation, LLC
Address: 233 NJ-18, East Brunswick, NJ 08816, USA
Phone: (732) 955-8284
State: New Jersey
Zip Code: 08816


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Reviews
They need to work on setting expectations to their customers. I was mislead to purchase over 100's dollars worth of chemicals that my pool would turn from green to blue. I (average no time for nothing person can expect if paying that much money this will work ASAP) Nope. I went to east Brunswick store 72 hours later and was told they dont guarantee nothing, Anthony the manager mentioned that it is normal and its a hit or miss that these chemicals will work and that customers come back after messing with chemical frequently with in same week. Nope not me, ill go else where dont have that time or money to be spending. When asked him for a consideration to buy what ever else they had recommended he refused, not what the company does. IDK Mr. Owner your customers are the foundation of your company so just think about that.
8 years ago (06-08-2017)
I've been to several Pool stores. I have several in my neighborhood. HOWEVER, there are NONE like AT HOME RECREATION. So I get in my car and travel The distance just for there store. The service from staff is Tops. The selection of products is Awesome and Pricing is the Best. Yeahhhh At Home Recreation.
8 years ago (13-06-2017)
Perfect! Very willing and helpful salespeople! Great prices! Fantastic service!!! Excellent!!!
8 years ago (17-06-2017)
Bought a pool from At Home Rec., used an installer suggested by them and THIS is what we're left with. After finally reaching Tim, the installer-owner of About time installation, he tells us to use screws, put them in the top of each of the plastic pieces to secure them to the top rail,....of our brand new pool?? NO!! Called the store and got more nonsense, after a few conversations I'm told that we should take off all the defective caps and bring them in,.....NO! We paid a decent amount of money for both the pool and professional installation, I should not have to screw into the plastic caps OR take them apart and bring them to the store,....terrible customer service!
8 years ago (20-06-2017)
Where to begin!? Our first pool buying experience and we thought buying a pool should be painless and fun. It was far from it. We bought a 12x18 non-buttress pool upgraded liner and everything else. At Home Revreation first delivered pool with out all the parts. They forgot the upgraded stainless steel panel. They dropped it off the next day. Not sure as I was not home at the time. Then found 3 baby mice in with me of the boxes. Ok. Fun. Then they recommended the pool installer, this guy is a fly by nighter. Worst pool install. The stainless steal panel where it bolts to rest of the pool was to aligned with the upright supports, He fixed it by folding the edges back under the uprights. Now the uprights do not sit flush with the pool. Then go to find out the wrong liner was sent to us for different type of pool. Ten go to find out the liner we originally wanted was not available. So they sent us another liner. Wow!! Then pool installer (same guy btw) came at 530am to install the liner, really!!?? 530 am!! Wow. Then said it was all done. I paid him almost 1k to install pool. After it filled up that day. I noticed more then a dozen wrinkles and some spots that looks like sand is indented in. Then to top it off the skimmer leaks and the plastic accent covers on the rail are all loose. Just wow. I realize this is nothing to do with AtHome except the liner issue. But the recommended this installer. Do they not check references!!? He was first on the list. The installers name is Jeff. Long review. But not a pleaeent experience at all
8 years ago (12-06-2017)
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