AT&T Authorized Retailer

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Address: 703 U.S. 9, Fishkill, NY 12524, USA

Phone: (845) 765-8566

Website

State: New York

Zip Code: 12524

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Reviews

Went to this location in order to get a different sized SIM card for my phone. First, I was told that I was not allowed to access the account because my license did not math 100% any of the names on the account. Weird because I have gone to other stores and they allow me to access the account. Secondly, they requested that I give them the PIN number to the account. The account is my parents so last time I visited a different ATT store, they texted my mom with a temporary PIN so I can access the account. Apparently this store does not do that because they have a new system? Weird that it doesn't work now when it worked perfectly fine at a different store last week. The employees at this store need to learn a little more about providing excellent customer experience. Will never visit this place again.

 9 years ago (09-08-2016)

Was told that something couldn't be done.  I knew it could, went another AT&T store, had my request completed and was out of the store in 20 minutes.

 9 years ago (14-11-2016)

Best people to help you with all your cellphone and home service needs.

 10 years ago (17-12-2015)

I had a wonderful experience  when I had bad phone problem.  I went in the store and Shane was a huge help.  What was funny was the "experts" that work in the ATT corporate store in Wappingers told me the update was a Samsung problem, when it clearly was not.  Huge shout out Springmobile!!

 10 years ago (07-04-2015)

bad customer service

 8 years ago (31-12-2016)

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