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AT&T

  1. Illinois
  2. Niles Store

Reviews, get directions and contact details for AT&T

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AT&T of Niles helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 9479 N Milwaukee Ave, Niles, IL 60714, USA
Phone: (847) 663-0024
State: Illinois
Zip Code: 60714


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Reviews
My experience in this store was awful! If there was an option to give them "0" stars, I would. I was initially welcomed by a very nice guy who explained about the prepaid alternatives they offer. $35 for 1 GB, $45 for 6 GB and $65 for Unlimited. He gave me a turn and asked me to wait. I waited for about 10 minutes and I was taken care by a different guy called ALBERTO. I told him I wanted the $35 dollar plan but he said they didn't have that plan, that they only have the $45, the $65 and a $30 plan which didn't have any data. I told him that there must to be a mistake and he insisted on telling me that he was right. I asked him to please ask his co-worker who gave me the info and he refused to do it because he was taken care of other costumers. So after much insisting, I decided to ask the other salesman. I apologized for interrupting him for thirty seconds and he told me that I was correct. He told ALBERTO that there was a $35 plan with data, however he argued back and still refused to sale me that plan. He got really upset and told me that I was completely rude for interrupting his co-worker (something that his co-worker didn't seem to bother) and that he was done with me. He then got really close, putting his body in a evident sign of threat, waiting for me to leave of react. I told him to leave me alone and that I wanted to be taken care but his co-worker. I stayed for a few more minutes but I decided to leave to avoid further conflict or a possible fight. After I left I logged in into the AT&T prepaid options and you I confirmed that there is a $35 plan. I then realized that this guy wanted to sell me the more expensive plan by any means. I'm sure it wasn't his lack of knowledge but clearly wanted to take a advantage, probably because of my Latino background. I recommend anyone to stay away from this store if you don't want to have a bad time. There are many other stores around the area that will treat you with respect regardless your background.
8 years ago (16-10-2017)
Unsatisfactory unable to help need to correct directly with direct tv even though i signed package deal with and through ATT. THIS IS 4TH MONTH IN A ROW UNABLE TO GET CORRECTION TO MY ACCOUNT.
8 years ago (22-12-2017)
Worked with Andrew F. He Helped me get out of a plan through another provider. I got a better phone, more data and a cheaper monthly bill. Win win for me. I highly suggest you ask for him if you make it in this att store!!
8 years ago (09-02-2017)
They don't listen customers. Doing their easy way giving you a pad to sign. Than you got contract with opposite agreements than you talked. After that you have to waste your time and nerves to fix the problem. All they say is "sorry"!
9 years ago (04-01-2017)
Awsome service
8 years ago (17-10-2017)
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