AT&T

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Address: 22001 WA-99 Suite 200, Edmonds, WA 98026, USA

Phone: (425) 776-6601

Website

State: Washington

Zip Code: 98026

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Reviews

My husband and I currently have Verizon. We are looking to swap providers and I've never had AT&T so I thought I'd check it out. When we arrived at the store, there was only one employee who was helping another couple at the time. The employee never said hi or he would be with us in a moment. We sat with our 3 year old daughter waiting for quite some time. As we watched this couple laughing and watching videos with the employee instead of him doing his work he finally noticed we were actually there and came over. Not so great attitude. No smile, seemed irritated to help us. Trying to charge 210 for 2 lines and that's with no credit check. No thanks, we paI'd 180$ for 3 lines at Verizon, and that's with the monthly phone payments. Now down to 120$ for 3 lines now that the phones are paid off. Very bad service at this location. I'd hope that other locations are a lot more friendly and know how to do their job. Will not be back here.

 8 years ago (11-07-2017)

I wanted  to buy a n iphone x. I came inside.  Stood for 10-20 minutes.  No one  ask to help. They  just  ignored us. We just left  after a long wait.

 7 years ago (10-11-2017)

They are helpful if you're trying to buy a phone. Otherwise they don't want to help.

 7 years ago (04-10-2017)

Never enough service people to help no products available  very disappointing go to another store

 7 years ago (02-12-2017)

I have come to this store numerous times.  They are friendly, but completely incompetent.  Every time we have had an issue, they have given us incorrect information.   The most recent transaction resulted in nearly 45 minutes of waiting for them to replace a broken phone.  The one we chose was advertised in the store for $150.  When they rang it up it was over $250.  No manager was on duty to fix it, so we were told they would hold it for us, but we would need to come back.  When we came back 2 days later, we were told that the higher price was correct and there was nothing they could do.  This is the last time we will be coming to this store, and may be the last straw for our AT&T experience.

 8 years ago (24-10-2016)

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