AT&T

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AT&T of Deer Park helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 21690 W Long Grove Rd a, Deer Park, IL 60010, USA

Phone: (847) 438-3273

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State: Illinois

Zip Code: 60010

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Reviews

I have the LG boot loop on my LG V 10. A well known issue.   so I headed to this location to find out my options about what to do.  It was about an hour before closing time, and when I got there all the employees were sitting around a table chatting.  One of them got up to "help" me. I explained my situation about the phone and some of the things I had tried.  He told me that there was nothing he could do to help me.  He never asked my name or account, didn't look anything up on his fancy tablet he was carrying around, nothing.  What a waste of time.  I also couldn't help but notice that he went right back to sitting on his ass with the rest of the 5 employees.  Why do these people work at the job if they don't give a damn. Makes you wonder who hired these incompetent imbicels.  Thanks AT&T, as usual you make it easy to spend my money but when the products you sell fail it near impossible to get help.

 8 years ago (26-04-2017)

It feels like this place is overstaffed when you first walk in due to the high volume of employees versus customers, but that's not a complaint. The staff here are very helpful and efficient.

 9 years ago (08-12-2016)

In one word terrible.! Been a long time customer and the initial purchase didn't go so well and it only got worse from there . Returned to the location on several occasions only to get no direct answers about anything, even the mistakes the employee(s) made . It's unbeleivable that no one, including managers, were able to help even with a rep on the phone . Many problems errupted from a Sept visit and this "corporate" store and employees that work in it are directly responsible.

 9 years ago (05-12-2016)

There is nobody at this store that was laid off from NASA.  I returned a watch to the store and they messed up the return.  I got charged contract cancel fees etc.  Watch was returned two days after purchase, well within the 14 day window.  Manager was useless.

ANY issue with ATT, don't call anyone but the cancellation people.  No one else has any power to provide any customer service.

 9 years ago (23-02-2017)

Good customer service

 8 years ago (07-10-2017)

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