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AT&T Store

  1. Washington
  2. Ellensburg Store

Reviews, get directions and contact details for AT&T Store

Address: 702 N Main St, Ellensburg, WA 98926, USA
Phone: (509) 899-2202
State: Washington
Zip Code: 98926


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Reviews
Second I walked in I was immediately greeted. Incredibly helpful staff. I was initially looking to upgrade my phone. The staff member I spoke with was incredibly honest and instead of trying to sell me a product he told me I already had one of the most advanced phones on the market and it wouldn't be wise to upgrade the moment. That sort of honesty in the retail environment is something I really value. Definitely recommend this spot.
8 years ago (22-02-2017)
Been trying to complain about AT &T service in local area. Tried different settings on phone with no improvement. Having a cellphone that only works outdoors is nonsense. AT and T should modernize their cell tower in our area. Glad I still have a landline that is reliable and useful. As far as I'm concerned my cell is an expensive paperweight.
8 years ago (11-05-2017)
There's this guy named Ryan who works there. STUD. Every time I walk in he greets me with a sick chin nod and a firm fist bump. I needed a new screen protector cuz my girl got drunk and threw it against the toilet seat in my apartment, but that's neither here nor there. Ryan led me to the screen protectors IMMEDIATELY. Talk about customer service! Bottom line - give this guy a HUGE raise and/or bonus. He's sick.
8 years ago (24-03-2017)
The employees were all very helpful and very nice! Best AT&T store I've ever been to because of the employees!!
8 years ago (05-05-2017)
Today was my 3rd time in to the Ellensburg AT&T to get a go phone and change my plan (I'm a 10 year customer) and I have never been treated with less interest any where. The first visit was before Christmas and they were out of stock but said they would call. 2nd visit was the end of January and they were still "out of stock". Today's 3rd visit the uninterested employee said "we ran out of stock today". There was a shipment sitting on the floor that I would bet contained new phones. When I said and you are not interested in checking the shipment on the floor all I got was a very dramatic frown. At that point I lost my patience and said I won't be back again. I am now going to check into Verizon. Customers are the lifeblood of a company and should be treated that way. I am one disgusted former customer.
9 years ago (23-02-2016)
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