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Atlas Plumbing

  1. Midway
  2. Nevada Plumber

Reviews, get directions and contact details for Atlas Plumbing

About

When you need a plumber performing 24/7 emergency service, contact our reliable plumbing company, Atlas Plumbing in Henderson, Nevada.

Story

We have been in business for more than 35 years, handling everything from clogged toilets and water heater installation to new construction work and remodeling. As a licensed, full-service plumber, you can count on our family-owned-and-operated company to provide quality labor and helpful customer service. Our company is built on honesty and punctuality. We are often able to provide same-day service. Our staff is happy to assist both residential and commercial clients.

Address: 1628 Athol Ave, Henderson, NV 89011, USA
Phone: (702) 385-3656
moc.nsm@rebmulpatsalta
State: Nevada
Zip Code: 89011


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Reviews
Atlas Plumbing really disappointed me. I happened to be out of town when my tenant called and told me there was water coming out of the equipment room on Monday August 25, 2017. I called the air conditioner company first because it was muggy and I thought it was the condensate line leaking. He called me back and said the drains were backed up and I needed to get a plumber. I called Atlas plumbing and although I wasn’t there, Bryce and Thomas came out to clear the pipe. There was a schematic of the pipes on the wall and they were able to locate the drain and put a snake down the pipe to clear it. They left and left a bill for $245.00. Then on the following Wednesday water was coming out of the equipment room again. The tenant called me and told me that it had backed up again and I needed to get a plumber out again to clear the pipe. I called Atlas plumbing and told them that the main line was completely backed up and I needed for someone to come over right away to clear the blockage. I told them that there were 40 employees in the building and I thought the bathrooms were out of order. We posted signs on the bathrooms and waited. The call was made at around 10:37am. I was told the plumber would be there within an hour. At 12:17pm I called again and they told me they couldn’t get a hold of the plumber Sean. At 12:45pm the plumber showed up and was slow walking the problem. I told Sean that the other crew was here in Friday and they said they cleared the line but obviously it wasn’t cleared correctly. I told him that he needed to snake the pipe and clear the lines. He started with an attitude and started to tell me that the water was coming out of the drains because that was the low point in the building. Are you kidding me? I told him that I had built several buildings in Las Vegas and knew a little bit about how this all worked. I told him that Bryce and Thomas were here on Friday and they snaked the line and he said he would call them. He did. Then he started to ask silly questions to obviously kill time. He wanted to know how many toilets I had in the building. I told him it didn’t matter. The other guys just did this Friday. I became annoyed and told him to leave. I went back to my house and picked up my own snake. I drove back to the building and snaked the line clear, all by myself. Later, I called the company and told them of the problems I was having with the Plumber Sean. Sunshine told me she was sorry and would have Bryce call me. He did and told me that he told Sean exactly which pipe he snaked. That was the proof I needed to realize I was being played. It happened to be the same one I snaked. So he could have done the job but for him it was more important to slow walk the job to obviously make more money. Bryce told me that he was sorry and if he would reduce the bill to $200 “would that make you happy?”. No. if you cleared the line on Friday it should at least last more than 2 business days. He told me they don’t warranty their work for commercial buildings. Take note, THEY DON’T WARRANTY ANY OF THEIR WORK FOR COMMERCIAL BUILDINGS. He said, "then I am sorry." I told him that I would send him the entire $245 dollars and I did, so that I could fairly write the truth of what happened. By the way the drain that I snaked is still clear after 7 business days. Despicable behavior. September 8, 2017 I did notice that Bryce posted a 5 star review of himself. Update 12/26/2017: As of today, the pipe that I cleaned out is still working fine.
9 years ago (26-12-2017)
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