Atzenhoffer Chevrolet Cadillac Mazda Mitsubishi

Reviews, get directions and contact details for Atzenhoffer Chevrolet Cadillac Mazda Mitsubishi

Address: 3211 N Navarro St, Victoria, TX 77901, USA

Phone: (361) 237-4461

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State: Texas

Zip Code: 77901

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Reviews

It started pleasant with the salesman Steve. We talked about the truck he said it was in pristine shape no accidents or anything. So I purchased a vehicle from them online because I live 1500 miles away from them. Took possession of the vehicle after purchasing it and found that it was in an accident. So I called Steve back and told him what are you found and sent him pictures of the damages. So during a conversation when I told him that I would pay for the labor to put the parts on if they would get the parts for me. The manager calls me back (Joe)and tells me they’re not gonna do anything about it. He told me I can send the truck back to him at my cast when I’m 1500 miles away from them. He said I needed to honor my contract on the purchase but they can’t honor or back a vehicle they sell tell me that’s in pristine shape when it’s not. Warning do not buy from them and less you look at the vehicle yourself. This is a complete nightmare.I now have to spend over $2500 my own money to fix this problem and all because The sales manager is worried about his bottom line number in sales. Just extremely disappointed.

 8 years ago (30-12-2017)

This was probably the most pleasant and easygoing experience I have ever encounter with an auto dealership. I was coming from out of town which put a constraint on how much time I had to do the actual dealing for the trade-in of a vehicle and purchase of a new one. Mr. Rhett took care of me over the phone. He situated my application and trade-in paperwork with my bank days before I took the trip up there, which made it so fast and easy to be in and out. He even took a trip to deposit the trade-in difference to my current loan so I was able to do the new loan the day I went. They offered me more for my trade-in than any other dealer in the area. 

Their customer service was exemplary from start to finish. The vehicle i purchased was a couple of thousand dollars cheaper than the same make and model in the area, and with lower milage. 

Overall, i would recommend this dealership and will definitely look forward to buy my next vehicles with them as first option.

 8 years ago (16-06-2017)

John Speck made buying a car as easy as anyone could imagine. Worked hard on getting us the best interest rate and customer service is 100% thumbs up!! Thank you John and Atzenhoffer for our new car.

 8 years ago (20-09-2017)

Figured out the problem with the truck that two other places couldn't and made sure things were right before they send you off

 7 years ago (07-01-2018)

Albert is my truck salesman for my family for many years now! He always takes care of us! It's a no pressure buying, straight price, no hidden fees or anything. Couldn't ask for a better dealership. The service department is also great. The help you out getting you to where you need and will even pick you back up. 

 8 years ago (11-08-2017)

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Atzenhoffer Chevrolet Cadillac Mazda Mitsubishi

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