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Austin Flower Co

  1. Texas
  2. Austin Florist

Reviews, get directions and contact details for Austin Flower Co

About

European style flower market with the finest cut flowers, fresh greens, as well as blooming and foliage plants.

Story

Austin Flower Co. is a local Austin business founded in the summer of 1996. The three founders were and remain innovators in the floral industry. With a combined 60+ years experience, in 1996 they dreamed of a way to bring the freshest flowers direct to the Austin flower buying public. Their dream was realized with the birth of A.F.C. a European style flower market with the finest cut flowers, fresh greens, as well as blooming and foliage plants.

By buying our product direct from the farms, we are the floral wholesaler for many local flower shops as well as many independent wedding and special event artists. And we also sell retail to the public. This allows us to honor our philosophy of always striving to sell the highest quality product at a reasonable price. In the long run we become partners in the success of our customers' events and businesses.

Address: 1612 W 35th St, Austin, TX 78703, USA
Phone: (512) 451-6447
moc.srewolfnitsua@ofni
State: Texas
Zip Code: 78703


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Reviews
Austin Flower Company is a fantastic place for flowers! They have decent prices and a really great variety of flowers. I have been in there a few times and the first visit was a great experience thanks to a very helpful staff member (Kyle?). Another visit was even greater with a most courteous and most helpful staff member (sorry I can't remember his name). The third visit was horrendous. Dear Austin Flower Company: please remove your poor excuse of a staffer by the name of Danny. She has terrible customer service skills and doesn't know how to turn around and greet your customers when they enter your shop. Instead, she stands there with her back to customers and when she does finally acknowledge, her tone is extremely disrespectful, curt and totally condescending.There's no excuse for nastiness in the work place, especially when you are dealing face to face with customers who are paying big money for your flowers. As I said, you have a great flower shop but having a disrespectful, nasty, unhelpful staffer is a business killer. Get Danny out of there!!!!!!!!! or get her some customer service training because she's going to talk to the wrong person the wrong way at the wrong time and you could have a huge problem on your hands. I'm sure this isn't the first time she has acted this way toward your customers and I'm sure she's ruined much repeat business for you. Most customers just won't come back after that kind of ill treatment. Her behavior is unacceptable. Thankfully, you have some great staff members that are really great and know how to treat your customers and because of their awesome assistance I will return. I urge you to train Danny on how to provide good customer service and how to talk to customers in the proper tone with dignity and respect. Or better yet, get rid of her and find someone else who is happy to work for their pay. I'm sure they're out there.
8 years ago (01-07-2017)
They always give me excellent customer service when I go here. Their selection is fresh and vibrant with lots of variety. They also are willing to work with you. My favorite flower shop in Austin!
8 years ago (03-07-2017)
I went here last week, hunting for some peonies by the stem. They had a great selection of colors and flowers, especially peonies. I got 4 stems for 25$ w/tax. It made me really sad though, because they were completely dead within 2 days, when I bought them not yet fully bloomed ): . Went to HEB and bought some replacements ones, 5 stems (7 full flowers) for 14$ w/tax. So... super pretty flowers!! Maybe not worth it though.
8 years ago (13-06-2017)
Great florist with good selection I shop and better selection if you order in advance. I was able to order lots of flowers at an affordable cost for a DIY wedding. There was a little bit of a mix up with my order but they worked very hard to make it right for us. They were very helpful answering questions and giving me an idea what would be available​ prior to ordering.
8 years ago (17-04-2017)
They always have friendly and knowledgeable staff. A little pricy, but you can find flowers here you can't get anywhere else.
8 years ago (07-07-2017)
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