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Reviews, get directions and contact details for Enchanted Florist

Enchanted Florist

About

Creating gorgeous floral designs for all occassions in downtown Austin, TX for 25 years! Local and family-owned!

Story

Enchanted Florist creates gorgeous floral designs for all occasions in downtown Austin. In business since 1991, we have a wide range of customers in all flavors and are thrilled to serve them all. We specialize in floral arrangements, succulents, cacti, plants, and flowers for weddings and special events. Contact us today for more information!

Products

* Fresh flower arrangements for all occasions

* Contemporary and traditional arrangements for all occasions

* High-style floral arrangements

* Large stock of tropical flowers such as orchids, ginger and anthurium

* Funeral and Sympathy designs

* Gourmet baskets, fruit baskets, wine baskets, and gift baskets

* Blooming Plants and Green Plants

* Plant/Cactus/Succulent Gardens in a unique container

* Weddings

* Greeting cards

* Candles

* Hand-made specialty soaps

* Corporate Events

* Holiday Decor

* Weekly Flower Service

Address: 1616 Lavaca St, Austin, TX 78701, USA
Phone: (512) 477-3996
moc.nitsuadetnahcne@ofni
State: Texas
Zip Code: 78701


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Reviews
Great product and AMAZING customer service. Purchased a gift basket for a client but wasn't able to pick it up before leaving town (aka I forgot). I did not call and tell them I wasn't coming, and didn't think of it until I got back into town on Sunday, when they are closed- pretty much the worst customer you can ask for. When I went to pick it up on Monday, the staff was very welcoming. To my surprise, the gift basket was still there, ready to go. However, Crystal insisted she replace the cheese as it was no longer fresh. I came back a few hours later to pick it up. The gift basket looked great and she even threw in some extra goodies. They did not have to do this as it was completely my fault it sat so long. This is a business that truly values their customers and I couldn't ask for a better experience. Will definitely be calling them again!
8 years ago (02-05-2017)
I recently ordered a bouquet for Mother's Day on the Enchanted Florist website. My parents live out a ways in Hudson Bend, and they were the first local shop I found that actually offered delivery to my parents' address. Not only did Enchanted Florist deliver to their door on a weekend, I received a call from the delivery person when my parents weren't home at the delivery time to ask me what I'd like her to do with the flowers. She was able to re-deliver at a later time when my parents would be home, which was super appreciated given the Texas heat and how far from Downtown they live. This delivery was particularly important to me because, between the time I had ordered the flowers online and Mother's Day, my family found out my mom has cancer. I was nearly in tears at how kind and accommodating they were - they had no idea how much it meant to me that they were willing to spend extra time and care to make sure the flowers made it to my mom. Their impressive level of customer service and the fact that the bouquet looked even better in person than in the photos (I flew back home to Austin shortly after and got to see them myself) makes choosing them again for flower delivery in the Austin area and no-brainer.
8 years ago (16-06-2017)
Love my bouquet from Enchanted Florist! It is the perfect pop of color for my living room! I just signed up for their monthly bouquet club and now I'll get one of these beauties every month for only $30!!!!
8 years ago (18-03-2017)
Wonderful selection that is as good as or better than the photos shown. On-time delivery too!
8 years ago (08-06-2017)
Hands down the BEST florist I have ever purchased from! I ordered my wedding bouquet here and not only was the process easy and simple but they worked with me to create a bouquet that was even more beautiful than what I had imagined. I worked with Crystal and she is incredibly sweet, responsive and takes care of her customers! I highly recommend Enchanted Florist! A truly enchanting experience! :)
9 years ago (22-05-2016)
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