Austin Lakes Hospital

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Address: 1025 E 32nd St, Austin, TX 78705, USA

Phone: (512) 544-5253

Website

State: Texas

Zip Code: 78705

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Reviews

I was taken in on a monday, and got through intake quickly. They were also fast to have a bed ready for me so I could rest well. The doctor I had was competent, and listened to my needs, which was nice. However, I still left feeling suicidal. Not because of the facility, but possibly the combo of medications I PERSONALLY received from skepticism (more on that further down)
They allow journals, books, and provide pretty decent meals (though, dude, those eggs. Please, stop). I was able to get after-care help very easily, which was extremely wonderful. I am not someone with insurance, so please, go to Integral Care to receive treatment and help if you cannot afford this place, but are looking at reviews. They will be able to help you get into a facility and this facility will put you on the right meds to keep yourself sane. 

The only crit I have is the skepticism I think my doctor had for my Dissociative Identity Disorder because I was not acting `manic`. I didnt enjoy his diagnosis telling me to disregard my DID when it, in fact, runs and ruins my life. But I cannot put heavy blame on him since the meds were keeping me subdued that he didnt have the chance to see a manic episode. 

Overall, the nurses were extremely kind and soft-spoken, but were quick to react to someone having a very rough time. They were good at allowing others to express their opinions and anger before jumping to tackles or booty-juice. I had a nurse who sat with me while I cried and felt small, and she listened to me and kept eye contact. 

4/5, only because the diagnosis was very general (Major Depressive Disorder) and was told to disregard my DID, which I was quickly diagnosed with again when I went to a new psychologist. 

You are not alone, guys. You will meet and make friends with some amazing lives, and I still stay in contact with some of the people who I met here. Its not a hotel. Its not there to wait on you hand and foot, but they will talk to you, give you snacks, and treat you like a damn human being. and thats all I needed.

 8 years ago (04-09-2017)

Susan in admissions told me to go home and go to sleep since I'm not suicidal or wanting to kill anyone. I don't want to be in jail so I can't get assistance 😟

 8 years ago (17-08-2017)

Stayed here twice. Not perfect but I don't believe this place deserves the low star rating it has so I'm leaving this review. People normally get on sites to review things just to complain. I dislike the billing guy when you checkout (not sensitive to emotional fragility of a person involuntarily committed for suicide attempt with financial issues due to mental illness but whatever he will probably end up working in another industry some day because he has no empathy and is the one person there not there to help people so I'm assuming he will tire of that job and move on). He was somewhat affable the second visit at least. I still chose to come back. It wasn't terrible, they try to do what they can with what they have. The staff are very nice people. You have to take into consideration that this is not an exact science. They really helped me through a lot twice in the past year. Way To go. Also the group counselors are very nice but I couldn't always handle going and being in a crowded room. Also you are very safe there. There is surveillance and constant checkins with staff asking your name and condition and taking vital signs. I found the best bipolar regimen of medication I've ever had prescribed at this hospital. The doctors are very good at what they do. Before going to this hospital I was prescribed useless meds and had absolutely no direction or concept of where I could go for help in the "outside world."

 8 years ago (16-05-2017)

Very dirty and unsupervised. Depressing. Limited staff for watching or monitoring. Only 2 people to monitor and one had to be stationed at the door exit. These are mentally ill patients and highly flammable!  My son has schizophrenia and believes people after him and  there's no telling what the other patients suffer from. I never saw a camera where they could monitor or record situations. Very alarming!  Tables and floors in the back room area for eating and visiting were dirty, Food spills on the table and floor. They don't have a sink to wash the tables or hands. No paper towels, napkins or hand wipes. We had to sit at a table with food antable with food spills when we were visiting. 

 8 years ago (24-02-2017)

If I could give them none i would

 8 years ago (18-08-2017)

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