Auto Collision Experts (ACE)

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Address: 900 E Lincoln Ave, Fort Collins, CO 80524, USA

Phone: (970) 493-1819

Website

State: Colorado

Zip Code: 80524

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Reviews

My boyfriend recently got in an accident in my car, and Geico insurance directed me to ACE for repairs. From start to finish, everyone was friendly and very attentive. I went in for an estimate first, as we were considering paying out of pocket depending on the damages. They were able to give me a number on the spot, and I decided to go through my insurance. The insurance rep met me when I brought the car in to drop off, went over the estimate again, and we talked about the damage we could see on the car. She mentioned some things I hadn't noticed, and vice versa. It felt like I was kept in the loop the entire time, which I really appreciated. The car was in the shop for about 5 days; when it was time to pick it up, I paid and left with my car in about 10 min. They are very efficient. I've heard horror stories about paint from repair shops not holding up, so I was very happy with the shop's warranty guarantee. After bringing the car home, I did notice there was a new stain on the passenger seat; it was waxy, and I couldn't figure out what it was or clean it myself. I called, they said to bring the car in anytime, my boyfriend went in a few days later and they removed it in about 5 min. at no extra charge. Start to finish, this was a great experience!

 8 years ago (23-06-2017)

Disclaimer: I went here for a geico insurance appraisal, not actual shop work. 
After that, the gal was very nice and was willing to take care of me even after I was late for my appointment, I thought it was set at a different time. She wrote me a check to my preferred body shop door the amount that they wanted so I'm pleased with that. Other than that, not much else to comment as it was pretty straightforward. Would recommend

 9 years ago (02-11-2016)

Great place! Was worried that my car wouldn't look the same ever again! And I must admit it looks better than it did before the accident! Very nice people I would definitely recommend!

 9 years ago (21-11-2016)

AVOID. GO ANYWHERE ELSE. MANAGEMENT IS IGNORANT, OWNER LIES, QUALITY OF PAINT WORK IS ON PAR WITH A CAN OF SPRAY PAINT!

 8 years ago (30-06-2017)

Randy, geico claims and the woman up at the front desk are AMAZING! I was not happy that my car got hit, but these guys were so helpful and got the job done. They went ABOVE AND BEYOND! My fender was ruined when a woman backed into it, but Randy and his crew completely replaced it and fixed minor issues that were unrelated to the crash! They fixed my mirror and the fuse to the clock inside of my car. They truly were out to meet my best interest and i appreciate them so much for it. I HIGHLY recommend going to this facility if you are in a  crash and you want it to be resolved easily and as quick as possible!

 9 years ago (09-10-2016)

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Auto Collision Experts (ACE)

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