Avis Car Rental

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Located in the Ridgewood Park & Ride, Avis Car Rental Ridgewood operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location.

Address: 565 Route 17 South, Ridgewood Park 'N' Ride, Ridgewood, NJ 07450, USA

Phone: (201) 652-7220

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State: NJ

Zip Code: 07450

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Reviews

Revising my previous rating. Charged me extra days because the return date wasn't filled out on the return jacket left in the drop box. They apparently need this information from us in order to verify return time on the security camera. Rented Friday, returned Saturday. Charged till Monday morning. They submitted the charges two weeks later and claim their security video retention is two weeks. 

I didn't write the return date on the return envelope, but I sure did document everything myself when I returned the vehicle. Soon to be published so everyone can be well informed.

 8 years ago (16-03-2017)

This guy (David) is EVIL!!! I I reached there at 4:57 pm, location hours are till 5 pm and it was closed.... he knew I was coming and told me over the phone he had only Ford Mustang's left and probably when the reservation printed out, did NOT want to give a Mustang to a reservation made via Priceline so closed the office.  There was a guy having a cigarette outside, I asked him if he was from Avis and he said no.  I had no choice but to leave.  It caused me a lot of grief.  Location is on my way for 99% of the time when I leave my house so stopped in the next afternoon to see and inquire about the evening before.  The same guy who was sitting outside smoking a cigarette was behind the counter.  I was in total SHOCK and DISBELIEF!  I asked him, he said no.  I specially asked my wife to come take a look so it's not just me.. she also could not believe it was the same guy... she told him you are a bad person and walked out.  This guy is EVIL!! I'm contemplating on suing.

 8 years ago (10-07-2017)

The biggest scam artist owns and runs this disgrace of a car rental company. Rented a car with a mechanical failure, called roadside to pick it up then he refused to give me another car said word for word "you're f*****" then charged me almost $2000 in rental costs for the time I did not have the car and falsified my signature to extend it! Unreal. Will be taking him to court!

 8 years ago (29-08-2017)

I rented a van from this location a few weeks back and I had a great experience. Manager was very accommodating and the price was right. No hassles. Hopefully setting up another rental for this weekend. 

BTW, even my 11 year old kid read the EZ-Pass flip box instructions and understood that if you use their tag, it's a flat fee plus tolls.

 9 years ago (25-11-2016)

Great service, wouldn't change anything.

 8 years ago (30-08-2017)

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