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Reviews, get directions and contact details for Babies"R"Us

Address: 254 Harbison Blvd, Columbia, SC 29212, USA
Phone: (803) 407-4782
State: South Carolina
Zip Code: 29212


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Reviews
Had expired baby food on the shelf (expired for at least one month). Brought to managers attention, not overly concerned. Discount signs mismarked on multiple items. First time in store and definitely will be my last time in store. Very disappointed!
8 years ago (03-07-2017)
On Feb. 15th of this year, I THOUGHT I was having an awesome experience at your Irmo, SC Babies R Us location. The associate at the registry counter assisted me in making a fairly large purchase for the nursery. I am a first time mom and devastated to find out that my parents had to purchase a new crib in order to surprise me with a completed nursery. I originally purchased what I thought to be a 4 in 1 convertible crib... over the weekend while I was on vacation, my parents put the crib together only to discover it's a mini crib. I would hope that someone helping 1st time moms would have realized that the crib and the mattress I purchased were not compatible items. In hindsight, I realize that she was rushed and there is not enough staffing in the registry department at this location. And to pour salt in the open wound, the associate I spoke with about returning it patronized me the whole time I was one the phone with her. If I knew the answers to the questions I was asking, I wouldn't have called. Come to find out today is day 90 and if I had the ability to drop what I was doing, the item is eligible for return. I'm so disgusted by this whole experience that I'm strongly considering canceling my registry because I can't step foot in one of your stores again. This is supposed to be a happy time in my life, but here I am on my 28th birthday at 31 weeks pregnant bawling my eyes out because of your poorly trained employees.
8 years ago (15-05-2017)
Usually, if I am buying a baby item it is because I absolutely have to. Babies don't really get interesting stuff. This place is nice and easy to navigate, waaaaaayyyy better off that it's sister store, Toys R Us in the adjacent mall. Getting into the parking lot is a bit rough, not to mention having to dodge all the grandmas drunk driving around after hitting up the Outback Steakhouse.
9 years ago (08-01-2017)
Ms. Rebecca was awesome with helping us purchase our products.
8 years ago (15-07-2017)
Great things for my Grandbaby
8 years ago (11-08-2017)
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