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Reviews, get directions and contact details for Baltimore VA Medical Center - VA Maryland Health Care System

Address: 10 N Greene St, Baltimore, MD 21201, USA
Phone: (410) 605-7000
State: Maryland
Zip Code: 21201


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
This was one of my first contacts with the VA medical system. I eventually has my surgery through the orthopedic unit here. The surgery was successful, but the recovery was super difficult. The doctors I've had were decent. I had one negative encounter with a receptionist who was extremely rude to me when I asked her to guide me to the seating area for my appointment to wait. My doctor was a part of the shock trauma team across the street. He did great job keeping me updated on the procedures and surgery. The store was not very impressive as other locations I've been. The pharmacy process was reasonably adequate for pickup at this location. There is underground parking for patients that was accessible.
8 years ago (10-12-2017)
This is the worst place ever to be seen if your a veteran. I’m an Army veteran that’s been out for about 20 years. I don’t use the VA because I have my own insurance. I called this place to get my father some help with seeing a doctor because he has been having complications with his medicine. The nurse on call was so ignorant and unhelpful that I almost lost my cool. She treated me like I was asking her for gold; I was just trying to change my fathers appointment to another day. He’s been dealing with a life threating situation that I felt needed to be addressed. I also was really disappointed because I’ve worked in costumer service all my life and I’ve always tried to make people comfortable and assured. As a law enforcement officer I have never in my like talked to anyone the way she talked to me. I’m really thinking about making a formal complaint about this place because our veteran should not be treated bad after sacrificing their families and lives for this country.
7 years ago (10-01-2018)
Completely over the VA. If dealing with providers who don't listen to concerns, hang up on you, blurt out your health information in hallways, keep you waiting for hours just to get medicine, speak disrespectfully to veterans, and don't care to hear your complaints about how you've been treated is for you, please visit this VA. Very unpleasant experiences with this facility. It's a wonder how some of these providers have been given the honor to work with some of the finest soldiers, sailors, marines, airmen, and coastguardsmen. Will definitely speak to Patient Advocate department once break is over. I can't even go to get the treatment I need until then (or even later) because every time I go people are rude as all hell. Not impressed.
8 years ago (23-11-2017)
I love the VA hospital cafeteria for 2 big reasons: 1) Very tasty fried chicken & 2) I enjoy eating lunch around all the veterans and VA staff - just a great group of people.
8 years ago (22-11-2017)
I brought a family member to this facility a few months ago. He had served overseas leading a medical platoon that was betrayed, ambushed, and attacked. His soldiers were hurt and killed and he was knocked unconscious as he helped them. When he returned home from war, he developed a problem with alcohol which is why I had brought him to the hospital. The doctor who saw my relative told him that he should leave to open the bed for another soldier, implying that my relative should battle out that addiction on his own, and as if some other soldier's life was somehow more important than his. He is dead now. I remember a woman entering the room to re-stock supplies who yelled at him in this state he was in. I was completely shocked by the behavior of the staff, and I held the entire weight of my relative to carry him out of that hospital and down the street because they were wrong, and I won't stand for it.
8 years ago (05-11-2017)
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