Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 3010 Brandywine Pkwy, Wilmington, DE 19803, USA

Phone: (302) 478-3910

Website

State: Delaware

City: Wilmington

Zip Code: 19803

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: Closed

Update Info

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Reviews

Thought I would switch from my current Vet for convenience. Tried to make a wellness appointment for vaccines and was told there was a 2 and half week wait. Not a good first impression, zero chance of acquiring me as new customer.

 8 years ago (03-11-2017)

This banfield was able to fit me in last minute to say goodbye to my pet. I am from Massachusetts Banfield and travelled here for thanksgiving when my dog took a turn for the worst. They were so caring and accomodating.

 8 years ago (25-11-2017)

We recently just moved, leaving us to have to switch to a new Banfield closer to our new home. In doing so, we would have loved the opportunity to meet our dog's new doctor and staff, giving us the ability to know how devoted and dedicated they would be to Anakin's well being. However, due to Banfield's drop off only policy, this makes it difficult.

Regardless, we wanted to give our new Banfield a chance.

Upon arriving to Banfield, the young woman who took Anakin in at 8:50AM this Saturday, 11/25/2017, was very rude and came off as miserable. We brought a stool sample, as our previous Banfield always asked of us, and she was clearly surprised and irritated in our doing so.

When pickup time was ready, we asked how the Bordatella worked into our plan, and the different woman attending the desk at the time was just as equally irritable and unhappy to see us, as clients, asking and inquiring into our plan. It was at this moment we decided to cancel our plan and future business agreement with Banfield Pet Hospital. 

When Anakin was brought out to us, the same young lady that was there for drop off brought him out, and visibly yanked at Anakin and rolled her eyes as he was happy to see us and had to pee very badly from being locked up for the few hours he was there. She then continued to provide us with more attitude as she handed our Golden Retriever's leash back to us, cementing our decision on the spot to discontinue our business with Banfield.

This was a very poor experience from any business, especially one which is to be dedicated to important members of the family such as our pets.

 8 years ago (25-11-2017)

We recently just moved, leaving us to have to switch to a new Banfield closer to our new home. In doing so, we would have loved the opportunity to meet our dog's new doctor and staff, giving us the ability to know how devoted and dedicated they would be to Anakin's well being. However, due to Banfield's drop off only policy, this makes it difficult.

Regardless, we wanted to give our new Banfield a chance.

3010 Brandywine Pkwy, Wilmington, DE 19803

Upon arriving to Banfield, the young woman who took Anakin in at 8:50AM this Saturday, 11/25/2017, was very rude and came off as miserable. We brought a stool sample, as our previous Banfield always asked of us, and she was clearly surprised and irritated in our doing so.

When pickup time was ready, we asked how the Bordatella worked into our plan, and the different woman attending the desk at the time was just as equally irritable and unhappy to see us, as clients, asking and inquiring into our plan. It was at this moment we decided to cancel our plan and future business agreement with Banfield Pet Hospital. 

When Anakin was brought out to us, the same young lady that was there for drop off brought him out, and visibly yanked at Anakin and rolled her eyes as he was happy to see us and had to pee very badly from being locked up for the few hours he was there. She then continued to provide us with more attitude as she handed our Golden Retriever's leash back to us, cementing our decision on the spot to discontinue our business with Banfield.

This was a very poor experience from any business, especially one which is to be dedicated to important members of the family such as our pets.

 8 years ago (25-11-2017)

I really don't understand why Banfield has such a horrible rating. I have been taking my pet to Banfield for years. They are the only hospital I trust with my dog. They are understanding, dedicated and show my dog much love. I will only take my pet to Banfield due to the care that my dog and my family has experienced while in the care of Banfield!

 8 years ago (13-03-2017)

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Banfield Pet Hospital

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