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Reviews, get directions and contact details for Windcrest Animal Hospital

About

At Windcrest, our boarding facility is a bright, airy 4-star pet hotel where our expert staff pampers your pup, kitty or exotic/avian like royalty.

Story

Your Pet’s Home Away From Home
Leaving your pet in a strange place can be stressful, we know. At Windcrest, our boarding facility is a bright, airy 4-star pet hotel where our expert staff pampers your pup or kitty like royalty. Your pet won’t want to leave!
Some of the amenities of a first-class Windcrest stay include:
Our state of the art facility with custom designed accommodations
Personal and loving attention by a highly attentive, trained staff
Spacious double-sided runs for your dogs – not pens
Heated floors to ensure the comfort of your pet
5-story custom designed cat condos with outside views
Fresh air ventilation system that prevents the spread of respiratory viruses
Affordability – we offer varied packages with discounts, bound to fit any budget
On-site veterinary hospital to tend to any medical issues that may arise
Special exercise and play programs
Accommodations for our guests who have difficulty climbing stairs
Shared suites for a family of cats (with adjoining room chutes)
Boarding for avians and exotics, too!

Address: 3705 Lancaster Pike, Wilmington, DE 19805, USA
Phone: (302) 998-2995
moc.laminatsercdniw@secivresgnidraob
State: Delaware
City: Wilmington
Zip Code: 19805


Opening Hours

Monday: 7:30 AM – 8:30 PM
Tuesday: 7:30 AM – 8:30 PM
Wednesday: 7:30 AM – 8:30 PM
Thursday: 7:30 AM – 8:30 PM
Friday: 7:30 AM – 8:30 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
I went to the emergency vet last night at 6:30pm with my daughters guinea pig that was having breathing issues. she was eating fine and drinking fine when I took her and I left with a dead guinea pig. while I understand that these things happen but the Dr.s Bedside manner with a child in the room was TERRIBLE!!!!!!!! there are ways to explain that what is going on can be fatal. but to just come right out and say that the animal might die is just downright wrong. then when i said something to her she got defensive. I mean she could have said she might not make it she is pretty sick and then let me explain to my daughter that this is pretty serious. so instead I left with a very distrought child and a lifeless guniea pig. Needless to say I will be looking for another small vet clinic even if it means I have to drive to PA, NJ, or MD. My daghter has begged me to not ever take another pet there especially hers.
7 years ago (08-03-2018)
went there a few times, felt like I rushed in an out. told them I thought my dog had a seizure and they said 2k starting price, new vet I see middle town vet hospital said 150 to 300. blood work $250 there, new vet $30 and 20 min wait for results. 2nd was cat my dad took from me, was put on special diet which gaustones ran 500$ few month later cat sick again, tumor couldnt miss on the chest... 500$. They didnt see the tumor that was massive..500 for nothing, cat moaning in pain for 2 more days and died. when he died, they told my dad $150 to try to save him. 15 min of CPR. Another 500 dollar bill then 300$ more for cremation. should of been free after ripping my dad off for 1k. Less then 30 min with the cat, no meds, no help and him suffering. Price wise, dealing with a new vet, patient care and time... like a lot of Dr. I feel there about the money and not the care of the animal. I know there a business and Dr.'s but a complete rip off. All they want is $$$ wish I would of found vet I use now b4 my old cat suffered. My new vet is 50 min drive but we'll worth it
7 years ago (16-02-2018)
I had an appointment for 1pm. My sister stopped breathing and went into ICU in Montana and my dog was completely out of Meds. As I prepared to get to Montana they stated they would see me for an emergency visit fee earlier that day even though now I have to pay for an emergency plane ticket. They of course said there was nothing they could do. They didn't care about me, they didn't care that my dog was out of meds and I could be gone a while to take care of my elderly parents so basically neither my sisters life nor my dogs mattered to them. Transferring paperwork to another vet. Don't ever go here. They are only out for the money.
8 years ago (06-01-2018)
We used to take our chinchillas here but have since switched to Penn Vet in Philadelphia. The prices here are easily double or sometimes triple the standard for exotics care, which is already expensive, and after taking our chinchilla to Penn Vet for a tooth trimming, we've found that the care they receive there is as good or better for a much lower price. Windcrest estimated $800 to $1,000 to trim his teeth, while the same procedure was a little less than $100 at Penn Vet. If you aren't local enough to Philly and are looking for a chinchilla vet, I recommend going to the Hockessin location of this affiliation and asking for Dr. Dallatore, who is excellent with chinchillas.
8 years ago (02-11-2017)
Very gentle and quiet with my rabbit during her wellness exam. The vet clearly understood rabbits as a species and used delicate, purposeful movements with her so that she wouldn't startle. She's a big, 8lb girl, and doesn't like being held (like most rabbits), but she seemed to relax in their arms. I would definitely come back if they were closer to where I'm living now!!!!
8 years ago (01-06-2017)
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