Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 305 N Marketplace Blvd, Lansing, MI 48917, USA

Phone: (517) 627-3983

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State: Michigan

Zip Code: 48917

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Reviews

We are going on 2 years with Banfield. We signed up for their insurance right away. They always call us when Pearl is ready for her next check-up, shots, etc. With the Insurance, I didn't have to pay out of pocket to get her spayed or any other appointment. Also, twice in the past month I have had to have proof of her shots. When I called Banfiled, the lady pulled up my file and said she can fax my info anywhere I like at that moment. So helpful and happy to do it.

 8 years ago (10-07-2017)

I do not like this place. I do not know why I got treated badly, maybe because of how young I am. But they made me feel like I did not know how to care for my dog. They are very expensive and small. I recommend Miller Animal Clinic. The only good thing about this place is that it is inside a petsmart.

 8 years ago (31-05-2017)

Wouldn't recommend, won't help you, just upsell and guilt trip you. Michigan is an overall terrible place compared to everywhere else I've lived and this places practices doesn't help change my opinion.

 8 years ago (14-07-2017)

The vets are great! Clearly they love their jobs and your pets, the groomers on the other hand, you'll want to source out a different facility...

 8 years ago (03-03-2017)

ZERO stars if this was an option!  Do NOT go to this place.   I have taken several of my cats here for care.  One cat died undergoing anesthesia (procedure had not started) for a routine neutering.  The pretense is that they care but when push comes to shove, they will find ways to milk you out of $$.  Many of these big box systems reward the vets and staff a percentage for the $$ they can pull out of your pocket.  Ethical???  

Do NOT get duped with the "insurance" they sell either.  This is not insurance; its a payment plan for care to off-set the cost.  It is a scam.  If you don't believe me, google it.  You will see countless accounts from across the country.  Conveniently, they can't perform many tests and you WILL pay out of pocket.  They will refuse to do a routine procedure without testing.  Just another way to ring the cash register.  

RUN RUN RUN to a vet who becomes part of your family and understands the difficult care decisions that you have to make for your pet.  We had a situation where they flat out refused to euthanize a pet who had been sick and vomiting for a year and was spraying all over the house (and they were not able to identify the problem).   They refused to euthanize on the basis that it would be "unethical".  Miraculously, the day we brought him in, they found something.  The suggestion was to drop him off at the animal shelter so he could be re-homed.  Yeah . . . so he could then be miserable away from his home, un-adoptable as an old cat and then euthanized or worse, sent to a home where he would be abused because of his problems and need for meticulous care.  Ethical???   

Our decision was solely based on our love for him, his well being and the wellness of our other cats not $$.  Get away from this place and their inept staff.

 9 years ago (03-06-2016)

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