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Reviews, get directions and contact details for Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 6870 Ridge Rd, Parma, OH 44129, USA
Phone: (440) 845-5329
State: Ohio
Zip Code: 44129


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Reviews
DON'T TAKE YOUR PETS HERE. So many reasons. Rude receptionists. Bad policies. Doctors change very often. Poor customer service. Wellness plan convenient but not much cheaper than regular vet. Corporate not willing to solve issues. Trouble getting prescription food and snacks.
8 years ago (15-09-2017)
Dr. Labib and the staff took amazing care of our dog who needed surgery. We were able to get scheduled very quickly. The facility is top notch and convenient. We were kept in the loop through every step and we knew our pup was in good hands!
8 years ago (09-07-2017)
Love everyone there except the newest vet. DR. Wells. If your dog is more than just a pet (working dog, therapy, service animal) don't go to her. For 1 she puts aside medical standards for her own personal bias. 2 does not listen to the patient (ask 3 x for a refill on my dogs shampoo and never got it). 3 she misses obvious things (my dog had a nasty smelling ear infection she never addresses and said she was fine during a wellness exam. Her ear smells horrid). 4. Does not discuss her findings (got home to see she marked a bunch of abnormal stuff on my dog but never once mentioned any of them to me including my dog was under weight even though she later stated on the phone my dog was healthy she just didn't like how much rib my dog showed. And that her teeth needed to be cleaned....) All the other staff and vets are fantastic and I have never had a problem (willing to drive 45min to this banfield vs the 5min to the medina location). They will take good care of your pet and any concerns you may have.
8 years ago (15-08-2017)
Recommend this vet, handsdown. They are very attentive to your pet(s) and the staff is extraordinary. Stop by next time at Petsmart and check them out. Been taking my pets to see Dr. Labib for over 8 years now and wouldn't imagine taking them anywhere else.
8 years ago (31-08-2017)
I love that I can make an appointment and that I get a private room. They have taken good care of my cats and I have never been unhappy. The only comment I want to make is that there is a turnover of doctors so that no one ever gets to know me or my pets.
9 years ago (30-11-2016)
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