North Royalton Animal Services

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Address: 9027 Ridge Rd, North Royalton, OH 44133, USA

Phone: (440) 237-7691

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State: Ohio

Zip Code: 44133

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Reviews

We took our little kitten tuxedo for his first doctor apt staff was excellent Dr.Beck was was very informative we found tuxedos permanent doctor 🐱

 8 years ago (06-06-2017)

I never post reviews ever! But this place just robs you!!!! I used to LOVE it here. I was extremely fond of Dr. Hechko. I found him to be very caring and attentive of my cat. As of recently, it's almost as if he's given up. Takes days to return my calls. I find myself talking to a different technician every single time... and none of them have a single clue what they're talking about. Also,  Always presenting me with a treatment plan that's forever over $100. I can't remember the last time I had a treatment plan under that!!!! $300 here, $200, 400, etc. I've spent THOUSANDS of dollars here and nothing is even solved with my cat. You'd think spending this much time and money in one facility they would at least solve something!! Nope!! They just refer me to a vet dermatologist to get me off their arm. Which the dermatologist also costs an arm and a leg. If you're looking for a cost efficient place that is for quality over quantity this isn't the place. 

 9 years ago (27-01-2017)

My family and I want to thank the North Royalton Animal Hospital and their entire staff for the wonderful care they have given my elderly bulldog. She had severe skin irritations due to allergies as well as eye and ear problems.  The staff explained how to properly treat and care for her, making us feel very comfortable.  The staff and care we received was outstanding.  We have taken her to many other vets, and none meet the standards that were set here.  I would highly recommend this clinic to anyone that is looking for top of line care for their pet.

 9 years ago (13-08-2016)

This place told us that we needed a 1000 of dental work for our Pug.  We got a second opinion and found out she was fine. They also performed services we told them we did not want before the visit. However, the staff is friendly and the place is clean. We had our dog stay there when on vacation and they text messaged us pictures to keep us updated. If you are on a budget, watch out. 

 9 years ago (26-07-2016)

I don't normally review anyone unless I have something nice to say, however I felt compelled to tell my story. I took my two bulldogs for a week stay while my wife and I were on vacation. We paid for one of the "Top of the line" rooms with "Temperature control" my wife wrote explicit instructions that my one dog has folds on her face that need to be occasionally wiped with malacet wipes to keep it from getting red and infected in the summer time. When we picked our dog up and one of her folds was so infected and red that she needed an antibiotic treatment. I asked them about it. They first tried to say that "I gave them my dog with an infected fold." NOPE! They then tried to say that "we did not give them instructions." NOPE! My wife is a journalism major and writes instructions for anyone pet sitting. I've seen her do this repeatedly for years. I then explained to them that any veterinarian clinic worth their salt, would know that bulldogs need their folds wiped. We even put wipes in their care bag. I asked them if they would treat her for this and they said "Yes for an $80 dollar vet visit." Keep in mind they're the ones who were negligent. I told them "We're done here." Meaning I'm not coming back. I then treated my dog myself and cleared up her infection. They did not offer me anything to rectify the situation, only wanted to charge me for something they had caused.  It's common knowledge around town that this place is "Overpriced" and "Overhyped!" Save your money and go down the hill to VCA veterinarian clinic on York road! Much better for a LOT LESS! Medications are cheaper for the same thing!

 9 years ago (12-08-2016)

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North Royalton Animal Services

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