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Banfield Pet Hospital

  1. New Jersey
  2. North Plainfield Veterinary Care

Reviews, get directions and contact details for Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 1515 US-22, Watchung, NJ 07069, USA
Phone: (908) 756-6266
State: New Jersey
Zip Code: 07069


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Reviews
WHAT A JOKE OF AN ESTABLISHMENT! I made an appointment for my kitten close to a month ago. Everything was all set and confirmed. Two days before my appointment they call and say that whoever I spoke to scheduled me for an invalid time. When I called to reschedule (because of their mistake), I left a message. The answering machine said they would call back within the hour, and I ended up having to call back several hours later! I was told that there was no appointments, no record of my request, and basically I was on my own to find another Banfield that may or may not have something available. Working in customer service myself, when a mistake is made on the business end, we bend over backwards to please the client and make things right. Unfortunately I cannot say that was even close to the experience I had. I even have the voice mails confirming my appointment!
8 years ago (31-10-2017)
How there is anywhere near a higher score than 1 is surprising...I wish i could put a 0 on this review. PLEASE tell me what the point is having a wellness plan if they penalize you for having that service. They are always booked i can never make an appointment when i have an emergency service needed they are not available...hot is it a pet hospital if they do not take on emergencies. I am disgusted by the company and Banfield should be closed down, false advertising and when you try and cancel you wellness account you need to call a 1800 number that does not pick up. Fraudulent. I will be letting every person i know to beware of this company. I will also be contacting as many major pet reviews sites/magazines to do the same. Disgusted.
8 years ago (19-10-2017)
Dr. Tosh is an amazing and very caring Doctor. He took my puppy on an emergency visit when no other Banfield location would take her. He is very caring and so is his staff!
8 years ago (04-08-2017)
What's the point of paying a monthly amount if when your dog has a problem they are always booked. Not worth my money at all. The ONLY doctor I am so grateful for is Dr. Tosh. He helped and dedicated his time in the beginning when my doberman started with his very severe skin issues. I didn't take him there anymore but when I went back a few years later to update and renew my prescription dog food he made it easy and actually remembered my Rocky. He was very pleased on how good he looked now and was happy to renew my prescription for the royal canine PR that my dog enjoys and helps keep him itch-free. Another note is my dog changed and so did my sister's. They always took them to the back to administer shots and my dog is very loving with humans but always got shy and very alert and scared when we went to banfield(except for Dr. Tosh, my dog liked him) and my sister's pittie was terrified to the point that my sister demanded they give him the shots in front of her and not in the back. But she still got fed up and canceled her plan. I canceled right after. We now take them to Fanwood and the dogs are so happy and friendly with the staff.
8 years ago (23-04-2017)
Horrible experience with picking up monthly medications for my cat. They do not take good care of animals when they are dropped off in the morning. I do not recommend this Banfield to anybody.
8 years ago (16-02-2017)
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