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Bank Midwest

  1. Deer Creek
  2. Overland Park Bank

Reviews, get directions and contact details for Bank Midwest

Address: 13270 Metcalf Ave, Overland Park, KS 66213, USA
Phone: (913) 681-9933
State: Kansas
Zip Code: 66213


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Reviews
I had a problem of over the limit on online deposits. I am leaving town and I needed to get these checks deposited. I was helped by Tiffany Z and she went the extra mile for me. It took a couple of call and seeing the Branch Manager, but she didn't give up. She listening, got the story right, and pleaded my case and stayed with it until she satisfactorial took care of my problem and made 2 calls following up. I was very impressed and pleased
10 years ago (04-06-2016)
There's only one lady that I like talking to. The women behind the desks are pushy and occasionally have followed me up to the counter trying to get me to do stuff. For example, small conversation leads to me saying "Yeah, I'm glad I got a new car!" And next thing I know I'm grilled with "Who did you get your loan from? What's the interest rate? Wanna refinance your car through us?" I even had one woman go into a dialogue with me where she kept asking, "where do you work? You work out of home? Where do you live? How do you do that? Who's your business account set up with?" Finally I had to tell her it was none of her business. I went to go apply for a loan and she was the only one available so I did it with her. She failed to tell me your credit score needed to be a certain point to get approved and later on I was denied. She could have saved me the trouble of losing points and time if she were to have been honest. Their customer service is a joke. I had $140 in fees even though I had checked my account two minutes before cut-off time and I was still fine. Apparently four things decided to post in a two minute time frame. I spent an hour on the phone trying to get it resolved and I got hung up on twice. I just feel like I can't trust banks anymore. This is the fourth bank I've been with and am considering just loading all my paychecks onto a prepaid card. I can't stand this anymore. I banked with Bank Midwest 12 years ago and they were NOTHING like the money hungry greedy feehappy lunatics they are now.
12 years ago (07-05-2015)
Do not be misled by the signs of "Bankers that care" and "Common sense lives here". Went in to close an account after a death. I was told all the ways they would delay the closure. Then the rep tried to upsell me into rolling the money into loans that I do not need. She tops it off by telling me how lucky I am that I was left money and how I can go shopping. Yeah, cause I totally wanted the money rather than 15 more minutes with my family member. Thanks for all the trauma.
12 years ago (28-07-2014)
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