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Reviews, get directions and contact details for Bank of America Financial Center

Address: 11675 Dallas Pkwy, Frisco, TX 75033, USA
Phone: (214) 872-4474
State: Texas
Zip Code: 75033


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
This branch, like many others, does not answer their phone. Tried calling several times over the course of 2 days with no luck. Needed a notary. Called my other bank (Wells Fargo), and easily got in touch with a real human. I would reccomend staying away from BOA due to their poor customer service (have had other problems as well). Cheers!
8 years ago (06-12-2017)
I am a new member to BOA and had an awesome experience! I had a man named Faizan Ali who had me in within 10 minutes with a line of people waiting as well. Took me step by step with all information I asked and introduced me to the manager in case he wasn't there. I think this location got the hint they need more employees because all I saw was a lot of them walking around. Definitely coming back to this location.
8 years ago (03-07-2017)
Not closed apparently, just remodeling. Good luck!
8 years ago (28-12-2017)
If I could rate not only Bank of America but this particular location a zero I would. Our accounts have been frozen for 4 days now due to their total lack of security - allowing transfers from my account to an outside bank / out of state with only verification of date of birth (anyone can Google that). Fraud department froze my account with an $888,888 hold for only $350 in fraudulent activity. I have received daily notices that my account is overdrawn (by them) and that my BoA credit card payment is overdue (which I cannot pay because they've frozen my account). A 30 minute wait time has turned into an hour with no one at branch checking back with us.
8 years ago (21-07-2017)
By far the absolute worst bank.. worst service.. PLEAS BANK OF AMERICA, DO something with this location..
8 years ago (09-08-2017)
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