Bank of America Financial Center

Reviews, get directions and contact details for Bank of America Financial Center

Address: 69135 Ramon Rd a, Cathedral City, CA 92234, USA

Phone: (760) 904-6908

Website

State: California

City: Cathedral City

Zip Code: 92234

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

teller during peak hours with 16 people in line. Waited 40 minutes just to reach the teller to deposit a Canadian check. Like being in a 3rd world country. They cut back on tellers to try and force fetish you to use their " ATM with Teller Assist" .. are they going to charge me less for my monthly maintenance fee when I'm going to have to do more work in regards to my banking?

years ago (30-05-2018)

I was at this Branch today 23rd around 3:40!pm trying to fix a problem on my account since the account was open over the phone my atm was not working .  there was 1 person for customer services and i asked how long is the waiting time. 50 + min , or an hour. I was willing to wait . The rep. Asked me what was my problem? I briefly explained, and his replied : “ that is why you should not open accounts over the phone”. And open it here.. and his attitude.. That was rude!!!
He didn’t address my problem pretty much he  called me dumb. Horrible customer service, busy branch with one person in the customer service side. NEVER GOING BACK THERE. They need to improve 
So many bad reviews about this branch!!! The branch Manager should really see the community reviews to make changes and hired more people.

 7 years ago (24-05-2018)

They refuse to assist me by copying out on the fact that they have all these policies and regulations in the fine print and will not take their time to explain to me the information, they just point to the pamphlet and Say Goodbye

 7 years ago (03-03-2018)

Always a person to greet you coming in but useless in customer service. One teller and always a line to wait in 15 people deep. Horrible!!!!

 8 years ago (01-09-2017)

Chase is better at coustmers service inside bank , phone service is ok ,tellers are always friendly and helpful

 8 years ago (20-10-2017)

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Bank of America Financial Center

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