Bank of Colorado

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Address: 5201 S Yosemite St # 100, Greenwood Village, CO 80111, USA

Phone: (720) 529-5646

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State: Colorado

Zip Code: 80111

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Reviews

We have been banking with this branch since we opened our doors over 10 years ago.  To say that the level of service we get is exceptional would, quite simply, be an understatement. There is going above and beyond and then there is going above that!  Through the years, as a now 6 location business, our needs have varied and changed.  There have been ups and downs.  Through everything, the folks at this location (we seem to know all of them by name and them us) have done everything humanly possible to make sure we have been taken care of. We feel like we have the old time neighborhood bankers (like something out of its a wonderful life) we actually care about our business.  They have helped us grow through the years and, despite our size now, we would never consider banking anywhere else.  Our senior team now does their personal banking there and, if we could help it, we'd send everyone we knew to bank with these folks.  Rare to see such exceptionalism in the banking world.  This is a very special place!  Owen, COO, All About Braces

 8 years ago (18-09-2017)

This bank describes there values as having "honesty, integrity, and clarity." That is far from my experience with them. I opened an account online, and placed an eft for $2 over my balance to my other bank. I was charged $34 overdraft fee + $4/day overdraft fee. The only way I found out about that was through physical mail 20 days later. If I had received an email notification I would have added funds same day to resolve the issue. 

I called customer service and they said they don't do anything except reset passwords. Rather, a local branch would be able to address the issue. Local branch says I opened online and have to go through online banking, "she is going to send an email." Then pressing for a phone number I'm told I have to work with the downtown branch and the Greenwood Village branch can't help. I told them I work right next to the Greenwood Village branch and want to work with them, the lady then quizzed me on where I work and what building...nice. So now I'm waiting for a call from another branch, after a number of phone calls and mass confusion. 

Nobody wants to help, this company is an absolute joke.

 8 years ago (10-08-2017)

Beware of this bank!!!! Went to the ATM to withdraw $350, I heard the ATM counting the money, no money came out. The ATM went back to home screen, I checked my acct afterwards and the money was gone out of my acct, went into the branch and they basically told me they could not help and would have to contact my bank

 8 years ago (08-09-2017)

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