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Bank of the West

  1. Ralston Valley
  2. Arvada Bank

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Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 12880 W 64th Ave, Arvada, CO 80004

Address: 12880 W 64th Ave, Arvada, CO 80004, USA
Phone: (303) 202-5529
State: Colorado
Zip Code: 80004


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
I've had issues the moment I've chosen this place as a bank. It took me I think two months to get a debit card, that was correct in my name, although for some reason they have it on file? It required several wasteful trips just to get it correct, and in the end, it turns out they couldn't do it, and i just ended up calling the bank and talking to someone who went above and beyond for me even though it's not my responsibility at this point. I then went in recently, and I am confounded at the issues as a result of speaking to a woman named Erika. Initially i wanted to remove my sister's name from my bank account, and she straight up told me the only way that is possible is if my sister died. I explained that i had been told my sister could remove it, and she was quick to jump on the banker that had miss spoken this information, demanding to know what banker screwed up this time. Afterwards, I attempted to get a refund from my student account, because i was charged fees that shouldn't have happened. She says well i can only give you $30, not the max amount of $35 even though i should get a full refund??? She suggests switching the account to the new no deposit, and said she would give me a call to let me know about everything. I came in a month later, and she recognized me enough to realize she had screwed up royally. She had done absolutely nothing to help me, wasted my time, failed to deal with my bank account properly which is a bit sketchy after the Wells fargo scandal. She completely neglected any duties that she had or has, and then tried to weasel her way out of her mistakes by saying she had to speak with her manager with this, even though she just went and did it right then and there, without her manager's approval, and showed the bank teller how to do it? I'd give it no stars if it was possible. There is incompetency as a result of simply being uneducated or new to the job, and then there is straight up, 100% incompetent.
8 years ago (03-10-2017)
Always polite and greet you with a smile. Good bank as it is extremely close and hardly ever busy even after work. Definitely check them out.
8 years ago (16-07-2017)
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