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Bassett Home Furnishings

  1. Southcenter
  2. Washington Furniture Store
  3. Renton Furniture Store

Reviews, get directions and contact details for Bassett Home Furnishings

Bassett Home Furnishings
Address: 5951 S 180th St, Tukwila, WA 98188, USA
Phone: (206) 575-8877
State: Washington
City: Tukwila
Zip Code: 98188


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Mike and Ryan were very helpful in designing our space. Everything looks great, we’re very happy. Thank you.
7 years ago (11-03-2018)
The nicest people own this store and the one in Redmond. Their furniture is amazing and the quality is incomparable. They offer free interior design consultants who will come to your home and help design your perfect space. Highly recommend!!!!
8 years ago (16-12-2017)
The store carries a very good collection and the staff were very friendly when we purchased all our mattresses from the store. However, when we called to follow up on the order. The same saleswomen who helped us purchase the mattresses was very rude and didn't bother to answer any of our questions. We felt disheartened by the poor customer service after spending so much time and money and the sheer lack of acknowledgement that the customer matters.
8 years ago (23-08-2017)
This, hands down, has been the worst experience I've ever had making ANY purchase (not furniture only)! Terrible customer service - unprofessional and even rude at times! I am never making business with Bassett's ever again, nor I will let close friends or family go through what I'm going through as a customer. I purchased a piece of furniture over 4 (four) months ago. To this day I still don't have the finished, complete item. It was first delivered damaged back in June - by damage I mean major scratches and chips to doors and dents to rails; tech was sent to 'repair' it - it couldn't be repaired because the wrong parts were initially installed. Then it started THE WAIT - parts were supposedly ordered and not received until end of August. The parts were finally delivered, but then the only tech they have took a vacation, so we had to wait another 10 days to only find out that the sideboard had to be brought back to their shop for the repair! So, it was a mid September and we still don't have the furniture I ordered on May 27th! Finally I got a call that my sideboard has been repaired and delivery was scheduled. Delivery day comes - THE WRONG SIDEBOARD is being delivered; somebody else's furniture! Great! Few days later I finally receive my furniture item, but now some of the hardware is missing - the pins for the shelves! Meanwhile there has been zero communication from the store reps regarding the status of my purchase/item. I must've called over dozen times to inquire and try to find out when I'll have the sideboard complete?! On few occasions I called the corporate office to express my frustration and disappointment with the local store's customer care. Apparently all was beyond the corporate's scope, as each store is independent and handles their own service, sales and discounts. I still had to go through corporate in order to get some answers and updates on the status of my order! How ridiculous! No one has called to say they are sorry for my inconvenience, for this extreme delay or to offer a compensation. When I raised the question for a discount I kept being dismissed. To sum it up - an awful experience with Bassett Home Furnishings!
8 years ago (03-10-2017)
Very kind, helpful and friendly sales people. Especially Angie, she was super and great. Loved that they are able to come to our house and take measurements and help with the selection of the style that we want for our home.
8 years ago (05-04-2017)
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