Batteries Plus Bulbs

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Address: 1601 S Broadway, Edmond, OK 73013, USA

Phone: (405) 796-0781

Website

State: Oklahoma

Zip Code: 73013

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Reviews

My wife and I went to the store at Broadway and 15th before Christmas to have her iPhone 6S battery replaced.  The employees were incredible!  The phone was ringing off the hook, and during the time we were there (with a previously scheduled appointment), the off-the-street and through-the-door traffic was constant.  Whatever you are doing for customer service training is WORKING!  The two employees managed all of their tasks brilliantly, answered phones, greeted customers, and they were never anything less than sweet and kind and welcoming.  I was blown away, because I know how hard it is to have employees working hourly jobs with that level of customer service and company loyalty.  Impressive.

 7 years ago (05-01-2018)

The employees are really nice and they try to keep you informed on what they are going to do and everything  & my new battery is doing great but my phone now has other issues it didn’t previously have. 

I went to Batteries Plus Bulbs to get my battery replaced. Now I’ve been there an additional 2 times. After replacing my battery my touch screen started acting up. Sometimes it wouldn’t work, sometimes there would be ghost touches and such. So I took it back few days later he went and looked at it. When he came back he informed me when he replaced the battery he had to take the screen off because the battery was giving him issues on coming out. So when he put it back on he apparently didn’t get a wire on properly so he fixed that. My phone seemed fine until the next day and again it started having touch issues. I take it back a few days later this time another employee looks at it & she didn’t find anything wrong. I take it home and find out both of my cameras now don’t work. I don’t know if I’ll take it back to them again to see if they can fix the cameras or not. 2 out 3 times my phone has come back to me with more problems then it had before going there.

 7 years ago (13-11-2017)

I just order something from Batteries Plus Bulbs  for the first time and picked up my order in the store.  I ordered at 10 pm and the item was there the next morning.  Very simple and easy process from order to pick-up!  Will continue to use them.

 7 years ago (28-09-2017)

They tried to steal my battery that was under warranty and less than 2 years old when I went in to use the warranty.  They gave me some BS about it being my fault their battery failed and when I challenged them on it they tried to make me wait 3 hours for them to analyze the battery.  I had already driven one hour to their store so I refused.  Finally they charged my battery enough for them to be able to take it back, then they honored the warranty!  Of the 3 people working only the girl was actually helping customers.  Only do business here if you like being misled, your time wasted, and lots of BS!

 7 years ago (08-10-2017)

Macaulay provided 5 star service today.  Very pleasant person that quickly changed out my battery on my Cadillac CTS.  Better prices than the other car parts competitors.  Thank you!  Bill H.

 7 years ago (03-09-2017)

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