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Sprint Store

  1. Meridian Park
  2. Edmonds Electronics Store

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DIRECT

Address: 18336 Aurora Ave N #101a, Shoreline, WA 98133, USA
Phone: (206) 533-6288
State: Washington
Zip Code: 98133


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Reviews
The reason why this Sprint store has so many positive reviews is likely because the employee mentioned will have you review his service on Google and tell you that this is a review for Sprint purposes and feedback for their customer service. This feels pretty scummy as he is probably taking advantage of some older customers who are less technologically literate. While I was working with this particular associate the other people working were making crude jokes and teasing other customers behind their back. Initially when I switched to Sprint I was given a price quote and only once was I actually charged that per month. Most months my bill has been 150% of the quote, sometimes up to 200%, and never consistent. I made the mistake of going into the store 2 hours before they closed and I was never given the opportunity to fully read the contract and fine print because I was told that they wanted to start to close the store, which should have been a huge red flag for me but I just did what they told me to and signed the contracts without reading what I was signing. I ended up going home with items I did not need, and had expressed that to the salesman, but was told my bill would be higher if I did not take the "free" items and refused to listen when I said that I did not need a tablet because I already had one, or the additional cell phone he was trying to push off as a "mobile hot-spot," again another huge red flag that I should have paid attention too. If I could go back in time and change things there is no way that I would have gone to this store knowing how I would be treated or recommend this store to a friend or family member. However if you are still set on choosing Sprint for your cell phone service I would recommend going to the store in Ballard or the corporate store downtown on 5th and Union.
8 years ago (20-12-2017)
Helpful associates but they honestly seemed like they'd rather be joking around together than helping the customers.
8 years ago (24-09-2017)
Brendan Wright helped us get the new iphone 7 set up for both my wife and I, and he couldn't have been more helpful. He was very clear and made sure we understood what was happening and what we were paying for. He has the best people skills of any Sprint employee we have ever come across, and we will definitely be coming back to this store specifically for his help. AND he has great hair.
9 years ago (23-01-2017)
The only reason Brendan Wright is getting a one star is because I can't put ZERO! He setup 4 iPhone 7s for my close friends and lied about everything he was doing. He scammed them by adding two new phone lines with out telling them it was happening. The bill for the following month was $1200 when he said it would only cost them $411per month. He is a pathological lair everything that came out of his mouth were lies. Nobody trust this guy, make sure you are not over paying!
8 years ago (22-05-2017)
Most excellent customer service. Brendan was extremely knowledgeable and patient. Very happy with the experience!
8 years ago (28-04-2017)
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